What our Customers say...
The crew did a good job. They came on time and were professional.
I made an appointment with SERVPRO of Annapolis to have a sofa and loveseat cleaned. I was given the time frame of 9:00 to 10:00 for their arrival. They arrived at 9:15. Jim introduced him self and he and his coworker got to work immediately. The furniture was thoroughly vacuumed and then scrubbed by hand. All surface water was mopped from the floor as soon as it hit. Both men were extremely courteous and pleasant. I wish I had taken before and after pictures. I would also like to add that when I made the appointment, Lindsay couldn't have been more accommodating. She explained the pricing structure in detail. Thanks SERVPRO.
I have had SERVPRO of Annapolis/Severna Park clean my furniture on several occasions. They have never let me down. Eglis showed up with a big smile and proceeded to work efficiently and effectively. He did a great job and was very considerate and patient with my nosey cat.
So very happy with the results of a clean out after a long illness at a family members home. Professional, caring, on time, reasonable. All of this and more. Great job, superior results. Then, we called you back to clean the carpets in the rest of the home, and once again, so very pleased with the results and our choice in trusting SERVPRO of Annapolis/Severna Park. Trish, so very happy to know you and so very blessed to have your team take care of our family.
Your carpet crew, Eric and Justin, out-did themselves going above and beyond to do their best to clean these carpets. They were courteous and hard working. I want to say what impressed me the most was when the job was done, instead of taking money I offered for lunch, they requested the money go back towards the building of wells in countries without water. They had noticed our bulletin board where donations had provided water to very needy areas. They wanted to participate. It is good to see such good qualities today!
My home in Annapolis was up for sale. The realtor I used recommended SERVPRO Annapolis/ Severna Park. The two man crew came out and exceeded my expectations. They were so professional and the quality of work was amazing. Because it was sometime before the final sale of the property, and because the movers tracked through the house, I asked SERVPRO Annapolis/Severna Park to once again come out and freshen up my carpets as my gift to the new owners. Kudos to SERVPRO!
(General Cleaning/Steam Cleaning) – I was completely impressed with the total steam cleaning process that SERVPRO provided. The carpets in my house turned out amazing and the customer service I received along the way was great. I am definitely able to say that I am totally satisfied with the carpet cleaning and overall SERVPRO experience.
(General Cleaning/Furniture Cleaning) – SERVPRO communicated with me consistently during all stages for the Furniture clean. I was very impressed with the areas that they cleaned, to include; a Sofa, chairs, cushions, and pillows. Everything came out great. Was very satisfied with the Furniture cleaning that I received.
(General Cleaning) Customer Service was amazing. I was very impressed with their professionalism. Everyone I dealt with at SERVPRO was friendly and helpful.
(General Cleaning/Carpet Clean) – This SERVPRO Team was very professional and exceeded my expectations when they finished my carpet cleaning. I was very satisfied with their work and would recommend their services to others.
(General Cleaning/Upholstery Cleaning) – This SERVPRO Team was polite and professional. The team was very dedicated to their work when cleaning our furniture. The upholstery was very clean when the job was completed. Great job!
Excellent communication and explanations. Was pleased that they put pads under the furniture. I was really amazed at how well the carpet was cleaned and all the spots were completely removed!
After her carpet cleaning, Anne B. of Annapolis wrote that the SERVPRO staff was:
• Very Professional • Did the Work Asked of Them • Checked with Me before Spraying any Products
And that she would recommend us. Thank you Anne.
They have done such an excellent job! The team is hardworking, friendly and have taken such good care of my things! I will continue to recommend SERVPRO!