Recent Posts

COVID-19 Cleaning, by the Pros

5/20/2022 (Permalink)

Since the beginning of the pandemic, SERVPRO of Annapolis/Severna Park has been working with our local officials and small business owners to ensure the proactive cleaning and sanitizing of many facilities throughout Anne Arundel County. We have worked in schools, government facilities, as well as general offices to sterilize and disinfect their spaces. The “official” pandemic may be over, however COVID-19 cases have been spiking in recent weeks.  

As cleaning experts, we are often asked, how are janitorial cleaning services different from our commercial cleaning services? Well, here are four ways in which our professional cleaning services differ from regular janitorial cleaning services:  

Here are 4 things that show how our cleaning is different than janitorial cleaning:  

IICRC Certified. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is the non-profit certifying body for the cleaning and restoration industry. Not only is SERVPRO of Annapolis/Severna Park IICRC certified as a firm, but most members of our staff carry several IICRC certifications.  

Cleaning Experts. The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum. Most of our cleaning tactics will go beyond the scope of work that regular janitorial staff perform daily.  

The CDC also recommends regular cleaning of the following areas/items:  

  • Kitchen/Food Areas 
  • Bathrooms in Schools/Classrooms 
  • Offices 
  • Retail Spaces 
  • Water Fountains 
  • Shelving/Racks  
  • Sales Counters 
  • Carpets and Rugs 
  • Stair Handrails 
  • Elevators and Escalators 
  • Playground Equipment 
  • Fitness Equipment 

Cleaning Products. Multiple products in the SERVPRO product line meet this standard and carry the EPA-registered emerging pathogens claims. We follow all guidelines as provided by the CDC and local authorities.  

Our proprietary cleaning agents, Benefact and Shockwave, are EPA-certified, hospital-grade disinfectants that have demonstrated effectiveness against viruses like Coronavirus (SARS-CoV-2/COVID-19) on hard, non-porous surfaces.  

We carry multiple hospital-grade disinfectants and provide our personnel with proper PPE (Personal Protective Equipment). Not only does this protect everyone, but it also protects the building and people in it.  

Cleaning Procedures. SERVPRO of Annapolis/Severna Park technicians are experts in infectious disease cleanup and bio-hazard cleaning. Our proven cleaning procedures and protocols have been used to clean and sanitize rhinovirus and norovirus in the past. We are implementing similar protocols, and we are "battle tested" regarding virus cleanup. 

Keeping Your Property Safe from Mold

4/18/2022 (Permalink)

SERVPRO of Annapolis/Severna Park specializes in mold remediation. It’s common for us to get called to commercial buildings with mold problems. Even small water damages have the potential to cause poor indoor air quality over time.

As a property manager/homeowner, here are a few things you can do to keep mold away:

- Keep the humidity between 30-50 percent.

- Provide for proper drainage away from the building foundation.

- Regularly inspect plumbing and appliances for leaks.

- Keep gutters and drains clear of debris.

- Inspect the roof, windows and other areas where water might enter the building and perform necessary maintenance.

- Respond to all water intrusions immediately.

Got mold? Contact us, SERVPRO of Annapolis/Severna Park at (410) 647-8181 for assistance after a water damage or if you discover mold

Can My Property be Restored?

4/18/2022 (Permalink)

SERVPRO of Annapolis/Severna Park works with business and homeowners when disaster strikes. If there is a storm, a basement may flood. We strive to restore items instead of replace.  

SERVPRO of Annapolis/Severna Park specializes in restoring contents damaged by storms. Our expertise and our “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. Our IICRC technicians pretest your contents to determine what items can be restored back to their condition before the water damage. We utilize several methods of cleaning your contents, including: 

  • Dry Cleaning - Used for cleaning light residues  
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues. 
  • Spray and Wipe -Effective for items that can’t withstand cleaning. 
  • Abrasive Cleaning - Involves agitation of the surface being cleaned.  
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product. 

There's no such thing as a small disaster. Storms can hit at any time. Trust SERVPRO of Annapolis/Severna Park, because we are open 24 hours a day 365 days a year. We are faster to any size disaster. 

Certified to Help any Home or Business!

4/7/2022 (Permalink)

SERVPRO of Annapolis/Severna Park carries various certifications and has been around for over 40 years. We have the right trusted professionals for you to get your home or business to preloss condition! 

The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is the non-profit certifying body for the cleaning and restoration industry. Not only is SERVPRO of Annapolis/Severna Park IICRC certified as a firm, but most members of our staff carry several IICRC certifications. 

SERVPRO of Annapolis/Severna Park Certifications 

  • AMRT - Applied Microbial Remediation Technician 
  • ASD - Applied Structural Drying Technician 
  • CCT - Carpet Cleaning Technician 
  • CMR - IAQC Certified Mold Remediator 
  • CMT - Certified Mold Technician 
  • CMT - Commercial Carpet Maintenance Technician 
  • CPM - IAQC Mold Certified Project Manager 
  • CRMR - Council-certified Residential Microbial Remediator 
  • ECTP - Employee Certification Training Program 
  • FSRT - Fire & Smoke Damage Restoration Technician 
  • HST - Health and safety Technician 
  • IICRC Certified Firm 
  • OCT - Odor Control Technician 
  • OSHA - 10-hour General and/or Construction Industry Training Program 
  • OSHA - 30-hour General and/or Construction Industry Training Program 
  • RRRP - Lead-Based Paint Activities and Renovation 
  • RRT - Carpet Repair & Reinstallation Technician 
  • WRT - Water Damage Restoration Technician 

Trust an industry leader at the local level. Call SERVPRO of Annapolis/Severna Park for all of your expert cleaning needs at (410) 647-8181! 

Staying Safe on St. Patty's

3/16/2022 (Permalink)

St. Patrick’s Day is right around the corner and what better way to celebrate than by going out with some friends to Downtown Annapolis and grabbing some drinks? Did you know that over a third of adults admit to drinking on St. Patrick’s Day? And that every year beer sales increase by over a hundred percent?  

Unfortunately, a holiday that celebrates drinking brings many alcohol-related incidents. Although we may be a water, fire, mold and biohazard restoration company, here at SERVPRO of Annapolis/Severna Park, we want the community to stay safe and enjoy the day! That is why we have gathered some tips for you and your friends to safely enjoy the day! 

Designate a driver – Never a bad idea to do when going out! 

Have a back-up driver plan – you never know if the DD changes their mind. 

Do not bring valuables with you – just bring your wallet, not a pot of gold. 

Watch your friends and your drinks – look out for one another and have fun! 

Host the party – we know the nightlife in DTA can be too good to pass up, but hosting has its benefits! 

Let friends stay the night – slumber party! 

Stay safe Annapolis and enjoy St. Patty’s Day! 

How Soot Affects Areas of Your Home or Business

3/1/2022 (Permalink)

A picture showing soot damage on walls and ceiling Soot can permanently damage walls and ceilings if not handled properly.

Fire can cause several issues that extend beyond the initial loss. When firefighters come to put out a fire, water can also damage areas of the home. In addition, soot affects several areas of the home beyond the location of the initial fire. How does soot, specifically, affect your home or business after a loss? Here’s how:  

Within minutes 

  • Plastic surfaces discolor and turn yellow 

Within hours  

  • Tile grout stains 
  • Fiberglass yellows 
  • Metals tarnish 
  • Appliances, countertops and furniture turn yellow  

Within days  

  • Walls can become yellow  
  • Materials corrode, pit and rust 
  • Clothing and upholstery can be permanently stained 
  • Electronics corrode and fail 
  • Vinyl floors MUST be replaced 

Within weeks 

  • Class, crystal and china etch and pit 
  • Audio and video tapes distort  
  • Carpet fibers are permanently discolored  

Acting swiftly after a fire can help save so many items in your home or business. At SERVPRO of Annapolis/Severna Park, we offer content cleaning and restoration services to make any size disaster “Like it never even happened.”  

Our 1-4-8 Service Response Guideline

1/27/2022 (Permalink)

From a burst pipe in an office to faulty wiring in an apartment building, fire and water losses are never planned, but they do occur. Our professionals at SERVPRO of Annapolis/Severna Park know there is no such thing as a small emergency when it threatens the welfare of the tenants and the revenue of the property owner. With over 40 years of business in the cleanup and restoration industry, and over 1,500 franchises serving 48, SERVPRO is the leader in all types of restoration services.  

Serving as a SERVPRO franchise, we hold ourselves to the standard of being faster to any size disaster. We do this through strictly following our 1-4-8 Service Response Guideline. 

1 – Within one hour from notice of loss, a SERVPRO Franchise Professional will contact you to arrange for your service.  

4 – Within four hours of a loss, a SERVPRO Franchise Professional will be on-site to start mitigation services. 

8 – Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person.  

 We understand that quick response times may help avoid revenue loss for property managers and minimize inconvenience for tenants. Using professional equipment and industry-approved techniques, our restoration services can help you resume normal business functions quickly while avoiding costly construction downtime!  

Water Damage? Act Fast!

1/13/2022 (Permalink)

When it comes to water damage in an Annapolis home or a Severna Park building, it is crucial to remove the water as quickly as possible to avoid additional damage to the structure. Water damage can quickly lead to mold growth, especially if combined with heat and humidity. Unfortunately, we see this all too often due to the climate in Anne Arundel County.  

SERVPRO of Annapolis/Severna Park is the cleanup team that arrives faster to any size disaster. No matter what time of day, or night, water damage is an emergency. Under our emergency mitigation guidelines, our franchise, trained professionals will be onsite at your home or business within 4 hours to begin drying your building and restoring any damaged contents.  

Any water from the recent winter weather surges, whether from a pipe leak or failed sump pump, needs to be mitigated quickly. Trust our team of local experts to ensure your properly is taken care of immediately.  


1/6/2022 (Permalink)

Living in Maryland, residents typically see some unpredictable and random weather events occur. This past Monday was no exception. Being a warm sixty degrees on Sunday, very few realized what was coming. The biggest snowstorm in the Atlantic since 2019 kicked off the new year with a bang.  

Areas of Maryland saw more than a foot of snow. On top of that, thundersnow was also reported throughout the state. Thundersnow is simply a thunderstorm with snow instead of rain as the main precipitation that occurs in regions of strong upward motion with the cold sector of an extratropical cyclone.  

Hundreds of thousands of people in the Metropolitan region have reported losing power. Both North and South Carolina saw tornado watches go into effect because of the storm. In Maryland, the cold temperatures have heavily affected residents and will continue to throughout the week. These temperatures have caused slick, icy roadways in the Annapolis area.  

Freezing temperatures and melting snow cause trouble for homeowners. Ice dams, flooded basements, sump pump failures and frozen pipes are the most common winter-related losses we see. If you or someone you know was affected by the thundersnow storm this weekend, contact our experts at SERVPRO of Annapolis/Severna Park at 410-647-8181! 

Overloaded Outlets

12/30/2021 (Permalink)

December is the season of lights, candles and food.  Driving around Millersville, Ben Oaks, Shipley’s Choice, and Chartwell neighborhoods; looking at all the holiday lights and seeing all the extension cords gave us pause.  Are those cords rated for outside use, are they all hooked to the same outlet? 

There are some safety tips to follow when using lights outside:

  1. Purchase certified and lab tested cords
  2. Make sure they are rated for outdoor use
  3. Do not use multiple plug outlets chained together

Inside the home you may add some lights, your tree and maybe even some cooking appliances.  Using certified and lab tested cords inside is important as well.  Overloading outlets is the biggest issues that can lead to a fire.  Checking connections for fraying wires, limiting the number of units per outlet and unplugging items when not in use are best practices we should all follow.

The Electrical Safety Foundation International (ESFI) has other great safety tips that will help limit your holiday fire risk.  SERVPRO of Annapolis/Severna Park will have crews working throughout the holiday if you find yourself in need of smoke, soot or fire damage repair.