Recent Posts

Prepare Your Pipes for Winter

1/14/2020 (Permalink)

outdoor faucet Faucet

SERVPRO of Annapolis/Severna Park wants to help you prepare your property to prevent any water damage. Here are some simple tips to keep water flowing the way it should through the winter months.

Know the location of the water shut off valve.

If you were to have a major incident with your home’s plumbing this is the number one thing to know. Typically, shut off valves are outside about 4 feet from your home and can be hidden beneath landscape. Occasionally, it can be beside the water meter. It is crucial to know where the shut off valve is in case you have a pipe burst and need to cut off the water supply to your home to prevent further damage.

Turn off outside spigots to prevent them from freezing.

Did you know the average homeowner spends $10,000 for a pipe rupture? Having an emergency plumber fix the plumbing, and then, SERVPRO of Annapolis/Severna Park dry your home and replace flooring, walls etc. is a huge expense. Take a few minutes and disconnect garden hoses from the spigot and purchase a cover from your local hardware store to protect the outdoor spigots. Plumbing pipes, like all materials, deteriorate overtime. Along comes old man winter, and the water in that thin pipe freezes and burst. As it begins to thaw you are left with a plumbing emergency.

Look for pipes in uninsulated areas of your home.

Pipes running on the outside edge of your home’s exterior are most susceptible to freezing. They should be covered with towels or foam to protect them from cold temperatures. Allowing your faucets to drip water slowly to encourage water flow is another good winter weather tip.

Preparation is the key to make it through any type of disaster, whether it is a small water leak or a ruptured pipe. Review these tips with everyone in your home to ensure safe water flow throughout your property.

How to Keep Your Kids Winter Safe at the Bus Stop

1/10/2020 (Permalink)

Child in Snow Bundle Up

Anne Arundel County Public Schools are often open despite cold temperatures, snow, and other winter storm hazards. Before you bundle the kids up for the school bus, keep the following in mind.

Don’t Rush to Catch the Bus. When roads and walkways are slippery, rushing to catch the bus or driving faster to make it to your destination can have disastrous results. Children need extra time to get to the bus stop in cold, windy or snowy conditions. Encouraging them to leave a few minutes early and take their time can reduce the number of falls on slick pavement.

Bundle Up. Students need to keep warm at the bus stop, but they also must still be able to see and hear what’s going on around them. When bundling up your child in the morning, make sure he or she still has an adequate line of sight and can hear traffic and other noises. And make sure your student can put his arms down.

Put Down the Phone. Not looking where you are walking can have disastrous results. When walking on snow or ice covered surfaces, watch where you are walking, take shorter, more deliberate steps or do the “penguin shuffle.”  

Get a Grip. Wear footwear appropriate for conditions. Avoid footwear with slick (no-tread) soles when walking on wet surfaces, snow or ice.

Just a Little Patience. School bus drivers are very well trained on driving in inclement weather; however, snow and icy roads can slow down even the most experienced driver. Safety is each driver’s top priority and extra time may be needed to get from stop to stop.

The Last Step. The seemingly simple task of getting on and off the bus can be taken for granted. Always use the handrails!

Pay Attention to Weather Alerts and School Messages. As hectic as mornings can be, parents should be aware of weather alerts and school cancellations or delays. Bad weather also can lead to early dismissals or a change in bus routes. Make sure your school has your contact information to receive late-breaking alerts, and be sure to check your school website or local media when inclement weather is expected.

Fire Ready

12/30/2019 (Permalink)

fireplace tile with one clean tile and one with soot 1 Clean Tile

The mission of the Anne Arundel County Fire Department is to stand ready as an all-hazards organization to assure the safety of our communities. We respond to calls for service, fires, medical and other emergencies as well as promote fire prevention strategies and life safety programs. The Anne Arundel County Fire Department enforces fire code compliance to ensure that buildings and properties are safe.

At SERVPRO of Annapolis/Severna Park we are ready to respond after the fire department leaves. We work with your insurance company to resolve your fire damage needs. Here’s a look at what we do to help:

  • Reduce expenses by cleaning lighter soot from ceilings and walls.
  • Clean and protect all types of flooring using the experience, equipment and professional cleaning products available to our Institute of Inspection Cleaning and Restoration Certification (IICRC) certified technicians.
  • Clean and deodorize the HVAC and duct system.
  • Assist with filing insurance claim by providing a detailed, room-by-room inventory of contents, including digital photographs for each item.

SERVPRO of Annapolis/Severna Park recently worked in a property that had extensive smoke and soot damage. This picture shows 1 fireplace tile cleaned.

Our staff is training to restore items to preloss condition. Whatever property can be restored to preloss condition saves the expense of costly replacement. When fire, soot, and water damage take control of your life, we help you take it back.

Faster to any Disaster

12/26/2019 (Permalink)

Contact Information Contact SERVPRO of Annapolis/Severna Park

Homeowners and property managers work with SERVPRO of Annapolis/Severna Park because of our response time. SERVPRO Industries requires each franchise to respond quickly to any size disaster.

We care about readiness for our community, we are faster than our competition, we are the trusted leader with a Here to Help customer service philosophy that involves listening to our customer and providing solutions in a variety of ways, and we validate industry standards through DryBook™. The SERVPRO® DryBook™ is a proprietary tool that manages industry requirements on drying to validate your restoration is done to standard. This improves results, restores your property at a faster rate, getting you back in your home or business sooner.

Did you know that SERVPRO of Annapolis/Severna Park is open 24/7/365?

SERVPRO of Annapolis/Severna Park has more ways to be contacted than any other cleanup and restoration company, meaning whatever the situation, help is just a few clicks away.

Our key differentiators include: services, tools, training, skill sets. Recently, SERVPRO of Annapolis/Severna Park was called to perform fire damage at an apartment building. Our crew was there before the fire trucks left. We often arrive while emergency responders are still on scene.

When fire damage puts the things that matter most to you on the line, you want to contact the team that is Faster to Any Size Disaster.

Great Customer Service

12/13/2019 (Permalink)

group of employees SERVPRO of Annapolis/Severna Park Production Crew

Did you know each SERVPRO franchise is independently owned and operated? Our franchise is owned by Diane Whittles. Diane has spent her entire life in Anne Arundel County, and is proud of the business she created.

Diane became the owner of SERVPRO of Annapolis/Severna Park after her husband passed away in 2012.  Our franchise is a woman-owned minority business enterprise and certified by the state of Maryland.  Since Diane’s time at the helm, she has grown the business exponentially. In 2018, she purchased her third SERVPRO franchise, SERVPRO OF Pasadena/Gibson Island/Lake Shore.

SERVPRO of Annapolis/Severna Park has been so successful because of the team Diane has put together. The team is well-trained and highly educated. Team members communicate well with each other and work hard to ensure customer satisfaction. This is why our customers work with SERVPRO of Annapolis/Severna Park.

Get Winter Ready!

12/12/2019 (Permalink)

tree in snow Winter Weather

Maryland weather can be very unpredictable and winter is on its way. Are you winter and snow ready? Here are some tips to keep your pets safe:

  • Repeatedly coming out of the cold into the dry heat of your home can cause itchy, flaking skin. Keep your home humidified and towel dry your pet as soon as he comes inside, paying special attention to their feet.
  • Bring a towel on long walks to clean off stinging, irritated paws. After each walk, wash and dry your pet’s feet and stomach to remove ice, salt and chemicals—and check for cracks in paw pads or redness between the toes.
  • Remember, if it’s too cold for you, it’s probably too cold for your pet, so keep your animals inside.

According to the Anne Arundel County Office of Emergency Management (OEM), the Winter outlook says that “temperatures are favored to be above average with no parts favored to be colder than average; precipitation includes wetter-than-average conditions; and drought conditions will continue to improve….” Click here to read more.

  • Here are a few tips to consider for your family:
  • Make a family communications plan while together for the holidays.
  • Travel safely, well-rested, and during daylight hours.
  • Keep space heaters on a single electrical cord and at least 3 feet away from flammable objects.

Anne Arundel County has a mass notification system. Click here to learn more.

SERVPRO of Annapolis/Severna Park wishes you a safe winter.

Fire Safety Tips for the Holidays

12/3/2019 (Permalink)

lady holding brochure Emergency Ready Profile

SERVPRO of Annapolis/Severna Park is a leader in giving control back to homeowners, property managers, and even entire communities after the ravaging effects of a fire. A fire is always difficult and especially during the holiday season. Here’s a few holiday season tips to keep your property safe:

  • Before guests arrive for the holidays, check your smoke alarm batteries.
  • Get your chimney checked by a professional before lighting the fireplace.
  • Keep candles away from flammable materials, better yet use flameless candles.
  • Unattended cooking is the leading cause of house fires.
  • Keep an eye on what you fry! Most cooking fires start when frying food.
  • During the holidays, do not overload extension cords.
  • Keep space heaters on a single electrical cord and at least three feet away from flammable objects.
  • Always turn off holiday lights at night or when you leave your home or office.

Be fire smart as you deck the halls this season! Give the gift of emergency preparedness, develop a SERVPRO of Annapolis/Severna Park Emergency Ready Profile (ERP).

How to Prepare Your Business for Winter

12/2/2019 (Permalink)

view of buildings in the snow Winter Weather

December 21 is the first day of winter, is your business ready? SERVPRO of Annapolis/Severna Park can help prepare your business with an Emergency Ready Profile (ERP). Here are 3 tips you can implement yourself:

  1. Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice and snow, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
  2. Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
  3. Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.

SERVPRO of Annapolis/Severna Park can provide you assistance by developing an ERP. As part of a well thought-out Contingency Plan, your ERP will contain information you need in the event an emergency situation occurs. You can see how this is done, by watching this video.

Preventing Contaminated Water From Intrusion

11/18/2019 (Permalink)

water with DPW mascot Splash

SERVPRO of Annapolis/Severna Park receives several calls a week regarding overflowing toilets or other intrusions of contaminated water. The questions most property management companies ask is how do we prevent this.

According to Anne Arundel County Public Works:

“All homeowners, business, and facilities are required to install a backflow prevention assembly on point of use water supply lines where deemed necessary. Classification of hazard (low or high) will be determined to establish the type of backflow prevention assembly to be installed. All installation procedures and assemblies will have to meet definitions of certification and be approved. All testing of assemblies will also need to be performed by certified and County approved testers with an initial test after installation then annually or more frequently if deemed necessary (with relation to hazard) by Anne Arundel County. Proper maintenance and replacement of faulty assemblies will also be the responsibility of the business/homeowner.”

Click here to view Anne Arundel County’s Department of Public Works Sanitary Sewer Overflow Data.

If you have any questions regarding water line flushing, you may contact the Systems Evaluation and Rehabilitation Division at (410) 222-8407.

For more facts about Anne Arundel County water, click here.

The most important fact to understand about contaminated water is that is must be cleaned quickly and properly.

Water that is grossly contaminated could cause severe illness or death if ingested and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes.
  • Water from flooding rivers or sewer backup.

Sewage cleanup must not be taken lightly. Serious long term health issues to adults, children and even pets may occur due to bacteria, viruses and even parasites. Don't delay. Take immediate action. Call SERVPRO of Annapolis/Severna Park today at (410) 647-8181.

2019 Community Involvement

11/15/2019 (Permalink)

man dressed as fortune teller Fortune Teller Phil

There are many reasons why you may need SERVPRO, but one reason to call SERVPRO of Annapolis/Severna Park is because of our involvement with the community. In 2019, our team has donated time and resources to the following organizations:

  • United States Naval Academy Alumni Association
  • Chesapeake Hospice Cup
  • Mary’s Annapolis School
  • Banneker Douglas Museum
  • 100 Club of Anne Arundel County
  • Light House Shelter
  • National Night Out
  • Burgers and Bands
  • Fight Colorectal Cancer
  • Severna Park High School Boosters
  • Greater Severna Park and Arnold Chamber of Commerce
  • Anne Arundel Economic Development Corporation
  • Anne Arundel County Volunteer Fire Department
  • Lustgarten Foundation for Pancreatic Cancer

You may see us on the golf course, sailing at boat races, glowing with glow sticks, collecting food for the homeless, dancing at fundraisers, walking for cures, or telling fortunes at Shoptoberfest, or helping you clean up your wet basement!

But, wherever you see us, we are ALWAYS here to help.