Recent Posts

We are Cleaning Experts

3/17/2020 (Permalink)

servpro employees cleaning Here to Help

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today SERVPRO of Annapolis/Severna Park (410) 647-8181.

How Does Mold Effect Indoor Air Quality?

3/11/2020 (Permalink)

petri dish with mold in it Mold

SERVPRO of Annapolis/Severna Park performs mold remediation and restoration services. When we get calls regarding odor, allergies, and respiratory issues, we may recommend Indoor Air Quality (IAQ) testing. With any health issues, it’s important to contact your physician first. Allergy testing, for example, should reveal specific allergies.

Molds can be found almost anywhere. They can grow on virtually any substance, providing moisture is present. Outdoors, molds play a part in nature by breaking down dead organic matter such as fallen leaves and dead trees, but indoors, mold growth should be avoided. There is no practical way to eliminate all mold and mold spores in the indoor environment; the way to control indoor mold growth is to control moisture.

Indoor Air Quality (IAQ) is a measure of how clean the air is inside the buildings where we live, work, and play. IAQ is affected by many different things:

  • a building’s ventilation system (HVAC)
  • chemicals or microbes (such as mold) that enter the building
  • chemicals like cleaning products and art supplies that are used in the building
  • chemicals that are created by activities inside the building

Click here to review the Environmental Protection Agency’s Guide to Indoor Air Quality.

If you have concerns about mold or IAQ, contact us or contact Environmental Solutions Inc.

Did you Know That Smoke From Candles is Toxic?

2/20/2020 (Permalink)

small lit candles in jars Candles

The cheapest and most widely used candle is made of paraffin—which is derived from petroleum. When burned, it releases a toxin called toluene, which has been found to cause DNA strand breakdown, affecting the nervous system.

Smoke from candles is actually soot. Smoke is just soot and other particulates carried on the hot air rising off the flame. When you put the top on a jarred candle and trap the smoke, it cools. And, the particulates in the candle settle onto the candle and the inside walls of the jar.

If you notice your candle is burning lots of black smoke, cut the wick. It is recommended that cut your wicks down to no longer than 0.6 cm

Fireplaces, cigarettes and the burning of candles can all result in soot stains on walls. Though soot collects on other surfaces in the home, soot stains are easy to spot on light-colored walls. Aside from being unattractive, soot can create a health hazard.

In general, candles won’t set off your smoke alarm. However, they can cause a fire. SERVPRO of Annapolis/Severna Park has provided fire damage remediation and reconstruction to several properties where candles were the cause of the fires.

How big is SERVPRO?

2/3/2020 (Permalink)

logo How big is SERVPRO?

SERVPRO Industries has more than 1,700 franchises that are operating nationwide, and SERVPRO continues to grow. The need for experienced, IICRC certified, trained, and professional cleanup and restoration experts is recession resistant, and the growth potential inside of a proven system presents an opportunity for prospective franchisees.

SERVPRO of Annapolis/Severna Park currently employs 22 people that operate out of a 10,000 square foot facility in Arnold, Maryland. SERVPRO of Annapolis/Severna Park was one of the first SERVPRO Industries franchises in the United States.

Our facility is so vast that we store and restore property right on location. For example, if your dining room set has smoke/soot damage, SERVPRO of Annapolis/Severna Park can restore the damage and store your furniture while your home is being mitigated and restored.

Being the largest restoration company in the industry provides SERVPRO of Annapolis/Severna Park with all the resources to necessary to leave your property “Like it never even happened.”

Prepare Your Pipes for Winter

1/14/2020 (Permalink)

outdoor faucet Faucet

SERVPRO of Annapolis/Severna Park wants to help you prepare your property to prevent any water damage. Here are some simple tips to keep water flowing the way it should through the winter months.

Know the location of the water shut off valve.

If you were to have a major incident with your home’s plumbing this is the number one thing to know. Typically, shut off valves are outside about 4 feet from your home and can be hidden beneath landscape. Occasionally, it can be beside the water meter. It is crucial to know where the shut off valve is in case you have a pipe burst and need to cut off the water supply to your home to prevent further damage.

Turn off outside spigots to prevent them from freezing.

Did you know the average homeowner spends $10,000 for a pipe rupture? Having an emergency plumber fix the plumbing, and then, SERVPRO of Annapolis/Severna Park dry your home and replace flooring, walls etc. is a huge expense. Take a few minutes and disconnect garden hoses from the spigot and purchase a cover from your local hardware store to protect the outdoor spigots. Plumbing pipes, like all materials, deteriorate overtime. Along comes old man winter, and the water in that thin pipe freezes and burst. As it begins to thaw you are left with a plumbing emergency.

Look for pipes in uninsulated areas of your home.

Pipes running on the outside edge of your home’s exterior are most susceptible to freezing. They should be covered with towels or foam to protect them from cold temperatures. Allowing your faucets to drip water slowly to encourage water flow is another good winter weather tip.

Preparation is the key to make it through any type of disaster, whether it is a small water leak or a ruptured pipe. Review these tips with everyone in your home to ensure safe water flow throughout your property.

How to Keep Your Kids Winter Safe at the Bus Stop

1/10/2020 (Permalink)

Child in Snow Bundle Up

Anne Arundel County Public Schools are often open despite cold temperatures, snow, and other winter storm hazards. Before you bundle the kids up for the school bus, keep the following in mind.

Don’t Rush to Catch the Bus. When roads and walkways are slippery, rushing to catch the bus or driving faster to make it to your destination can have disastrous results. Children need extra time to get to the bus stop in cold, windy or snowy conditions. Encouraging them to leave a few minutes early and take their time can reduce the number of falls on slick pavement.

Bundle Up. Students need to keep warm at the bus stop, but they also must still be able to see and hear what’s going on around them. When bundling up your child in the morning, make sure he or she still has an adequate line of sight and can hear traffic and other noises. And make sure your student can put his arms down.

Put Down the Phone. Not looking where you are walking can have disastrous results. When walking on snow or ice covered surfaces, watch where you are walking, take shorter, more deliberate steps or do the “penguin shuffle.”  

Get a Grip. Wear footwear appropriate for conditions. Avoid footwear with slick (no-tread) soles when walking on wet surfaces, snow or ice.

Just a Little Patience. School bus drivers are very well trained on driving in inclement weather; however, snow and icy roads can slow down even the most experienced driver. Safety is each driver’s top priority and extra time may be needed to get from stop to stop.

The Last Step. The seemingly simple task of getting on and off the bus can be taken for granted. Always use the handrails!

Pay Attention to Weather Alerts and School Messages. As hectic as mornings can be, parents should be aware of weather alerts and school cancellations or delays. Bad weather also can lead to early dismissals or a change in bus routes. Make sure your school has your contact information to receive late-breaking alerts, and be sure to check your school website or local media when inclement weather is expected.

Fire Ready

12/30/2019 (Permalink)

fireplace tile with one clean tile and one with soot 1 Clean Tile

The mission of the Anne Arundel County Fire Department is to stand ready as an all-hazards organization to assure the safety of our communities. We respond to calls for service, fires, medical and other emergencies as well as promote fire prevention strategies and life safety programs. The Anne Arundel County Fire Department enforces fire code compliance to ensure that buildings and properties are safe.

At SERVPRO of Annapolis/Severna Park we are ready to respond after the fire department leaves. We work with your insurance company to resolve your fire damage needs. Here’s a look at what we do to help:

  • Reduce expenses by cleaning lighter soot from ceilings and walls.
  • Clean and protect all types of flooring using the experience, equipment and professional cleaning products available to our Institute of Inspection Cleaning and Restoration Certification (IICRC) certified technicians.
  • Clean and deodorize the HVAC and duct system.
  • Assist with filing insurance claim by providing a detailed, room-by-room inventory of contents, including digital photographs for each item.

SERVPRO of Annapolis/Severna Park recently worked in a property that had extensive smoke and soot damage. This picture shows 1 fireplace tile cleaned.

Our staff is training to restore items to preloss condition. Whatever property can be restored to preloss condition saves the expense of costly replacement. When fire, soot, and water damage take control of your life, we help you take it back.

Faster to any Disaster

12/26/2019 (Permalink)

Contact Information Contact SERVPRO of Annapolis/Severna Park

Homeowners and property managers work with SERVPRO of Annapolis/Severna Park because of our response time. SERVPRO Industries requires each franchise to respond quickly to any size disaster.

We care about readiness for our community, we are faster than our competition, we are the trusted leader with a Here to Help customer service philosophy that involves listening to our customer and providing solutions in a variety of ways, and we validate industry standards through DryBook™. The SERVPRO® DryBook™ is a proprietary tool that manages industry requirements on drying to validate your restoration is done to standard. This improves results, restores your property at a faster rate, getting you back in your home or business sooner.

Did you know that SERVPRO of Annapolis/Severna Park is open 24/7/365?

SERVPRO of Annapolis/Severna Park has more ways to be contacted than any other cleanup and restoration company, meaning whatever the situation, help is just a few clicks away.

Our key differentiators include: services, tools, training, skill sets. Recently, SERVPRO of Annapolis/Severna Park was called to perform fire damage at an apartment building. Our crew was there before the fire trucks left. We often arrive while emergency responders are still on scene.

When fire damage puts the things that matter most to you on the line, you want to contact the team that is Faster to Any Size Disaster.

Great Customer Service

12/13/2019 (Permalink)

group of employees SERVPRO of Annapolis/Severna Park Production Crew

Did you know each SERVPRO franchise is independently owned and operated? Our franchise is owned by Diane Whittles. Diane has spent her entire life in Anne Arundel County, and is proud of the business she created.

Diane became the owner of SERVPRO of Annapolis/Severna Park after her husband passed away in 2012.  Our franchise is a woman-owned minority business enterprise and certified by the state of Maryland.  Since Diane’s time at the helm, she has grown the business exponentially. In 2018, she purchased her third SERVPRO franchise, SERVPRO OF Pasadena/Gibson Island/Lake Shore.

SERVPRO of Annapolis/Severna Park has been so successful because of the team Diane has put together. The team is well-trained and highly educated. Team members communicate well with each other and work hard to ensure customer satisfaction. This is why our customers work with SERVPRO of Annapolis/Severna Park.

Get Winter Ready!

12/12/2019 (Permalink)

tree in snow Winter Weather

Maryland weather can be very unpredictable and winter is on its way. Are you winter and snow ready? Here are some tips to keep your pets safe:

  • Repeatedly coming out of the cold into the dry heat of your home can cause itchy, flaking skin. Keep your home humidified and towel dry your pet as soon as he comes inside, paying special attention to their feet.
  • Bring a towel on long walks to clean off stinging, irritated paws. After each walk, wash and dry your pet’s feet and stomach to remove ice, salt and chemicals—and check for cracks in paw pads or redness between the toes.
  • Remember, if it’s too cold for you, it’s probably too cold for your pet, so keep your animals inside.

According to the Anne Arundel County Office of Emergency Management (OEM), the Winter outlook says that “temperatures are favored to be above average with no parts favored to be colder than average; precipitation includes wetter-than-average conditions; and drought conditions will continue to improve….” Click here to read more.

  • Here are a few tips to consider for your family:
  • Make a family communications plan while together for the holidays.
  • Travel safely, well-rested, and during daylight hours.
  • Keep space heaters on a single electrical cord and at least 3 feet away from flammable objects.

Anne Arundel County has a mass notification system. Click here to learn more.

SERVPRO of Annapolis/Severna Park wishes you a safe winter.