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Fire & Water - Cleanup & Restoration

Archived Blog Posts

When Winter Weather Strikes, We Strike Back

1/14/2019 (Permalink)

Water Damage When Winter Weather Strikes, We Strike Back Ice Dam

SERVPRO of Annapolis/Severna Park wants your home or business to be prepared for winter weather.  Water damage can occur for different reasons during cold winter months.  Follow these winter weather tips to prevent water from damaging your property.

TIPS FOR PREPARING YOUR HOME FOR WINTER WEATHER

Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes.

Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets run through unheated or uninsulated areas of your home.

Consider shutting off outdoor faucets. Find the shut-off valve in the basement or crawl space and turn it to “off”.

Ensure gutters are clean and secure. Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage.

Proper maintenance of your furnace can help reduce the risk of puffbacks.

TIPS FOR PREPARING YOUR BUSINESS FOR WINTER WEATHER

Check your business property for downed tree limbs and branches.  Weather, such as wind, heavy rain, ice and snow, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.

Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.

Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water can be present.

Contact SERVPRO of Annapolis/Serverna Park for an Emergency Ready Profile for your business.

When water damage puts the things that matter most on the line, you need the very best help on the line as well. That’s why knowing the easiest ways to contact SERVPRO of Annapolis/Severna Park is so important. Just go to www.SERVPROannapolis.com on your mobile phone or call (410) 647-8181.

Winter Weather and Your Pets

1/9/2019 (Permalink)

Storm Damage Winter Weather and Your Pets Protect Your Pet From Winter Weather

It’s no surprise that Marylanders love their pets.  Your furry family members need to be safe during the winter just like humans.  At SERVPRO of Annapolis/Severna Park we know that your pets are an important part of your family. Most pets in Anne Arundel County are indoor animals and those animals are prone to the same winter hazards as humans.  Here are a few quick tips to keep in mind for your furry friend.

Limit outdoor time on bitter cold days. Try to go out when the sun is shining. If you have a dog with fur, they can still suffer from hypothermia.  Hypothermia is when your body temperature falls to an abnormally low temperature, caused from long exposure to cold weather.  Dogs with long or short hair should have winter sweaters or coats to help them maintain their body temperature.

Avoid the ice. Animals can slip and fall just like you. More importantly, animals cannot recognize the danger of breaking through thin ice on frozen water. It is always better to keep your pet on a leash during the winter to help them steer clear of hazards.

Wipe their paws when you come inside. The streets and sidewalks of you neighborhood are often treated with salt or other de-icers. These substances can irritate your animal's paws. Some can be toxic, which is especially dangerous if your pet licks its paws.

People and pets want a safe place inside for the cold months. If a winter emergency, like a burst pipe, makes your home unsafe, contact SERVPRO of Annapolis/Severna Park. We are here to help the residents of Anne Arundel County recover when winter storms hit. 

How to Train Employees for Fire Safety

12/28/2018 (Permalink)

Fire Damage How to Train Employees for Fire Safety Practice Fire Safety

At SERVPRO of Annapolis/Severna Park we restore buildings after fires have taken place.  We encourage you to train your employees on some basic fire safety techniques on an annual basis.

Here’s a quick list of some techniques you should use.

Fire extinguisher training should be done on an annual basis, at least, and should also be part of the initial training for new employees.

The P.A.S.S Technique

If employees aren't confident they can safely put out a fire, they should evacuate instead. The acronym P.A.S.S. helps employees remember each step of using an extinguisher to reduce fire damage.

  1. Pull the pin. Find the pin at the top of the canister and pull it out to break the tamper seal.
  2. Aim the nozzle at the base of the fire. When the source of water is doused, the flames should die down.
  3. Squeeze the handle to release the pressurized chemicals inside the canister.
  4. Sweep the spray from side to side, maintaining your focus at the base of the fire. 

After working through the steps, keep your eye on the area. If flames reappear, repeat steps 2 to 4.

Annual Fire Response Drills

Use the following steps in case of a fire (and during yearly drills.)

Pull the fire alarm and alert the fire department.

Protect the designated evacuation path. If fire, heat, or smoke threatens to come between employees and the exit, personnel should evacuate instead of fighting the fire.

Choose an appropriate extinguisher.

Complete the P.A.S.S. technique.

Observe the location of the fire to catch any flames that may reignite. 

Evacuate immediately if the fire is too big, if the air isn't safe to breathe, if the room is too hot or smoky, and/or if the evacuation path is compromised.

Once the ability to use the fire extinguisher has been mastered and employees have been trained in the fire response routine, schedule opportunities for employees to practice their responses to a fire.

Practice Safety

It doesn't take long for a kitchen fire to pop up in a restaurant or flames to appear in an industrial setting. Protect your employees with training on how to use a fire extinguisher and regular drills in fire safety techniques.

SERVPRO of Annapolis/Severna Park Facility

12/21/2018 (Permalink)

Why SERVPRO SERVPRO of Annapolis/Severna Park Facility SERVPRO of Annapolis/Severna Park Facility

If your home or business suffers from a water or fire loss, SERVPRO of Annapolis/Severna Park is here to help. With over 18,000 square feet of warehouse space, we have the capacity to handle any size disaster.  Our experience and proven leadership (43 years!) in the restoration industry with mold remediation, fire and water damage and biohazard recovery along with our large facility make us your local restoration leader.                                    

There are several reasons why a large facility is important when selecting an emergency cleanup company.  At SERVPRO of Annapolis/Severna Park we have the capability to store (and clean if necessary) your belongings while your home or business is being repaired.  Our experienced crew will inventory and pack out your property carefully and efficiently.  Our content clean-room houses state of the art ultrasonic equipment that works miracles on soot damaged items.

From air scrubbers to dehumidifiers and air movers, we have the right equipment to get the job done.  The proper equipment allows a structure to dry properly and reduce further contamination and damage.

SERVPRO of Annapolis/Severna Park Tackles Large Commercial Losses

12/13/2018 (Permalink)

Why SERVPRO SERVPRO of Annapolis/Severna Park Tackles Large Commercial Losses High Rise Fire

When your Anne Arundel County business suffers a large loss from water, fire or natural disaster, you can count on SERVPRO of Annapolis/Severna Park to restore your facility.  Our project management staff is well-qualified to handle any disaster. Plus, we own the equipment needed to mitigate large loss fire and flood restoration.

As an employer in your community, having a business continuity plan can help protect your company, its employees, and its infrastructure, and maximizes your chances of recovery after an emergency or disaster.  You can do this by taking three simple steps:

  • Plan to stay in business
  • Encourage your employees to become ready
  • Protect your investment

At SERVPRO of Annapolis/Severna Park we employee experienced leaders in the restoration industry that specialize in all varieties of emergency cleanup with the capacity for any size job.  Our team includes IICRC certified technicians.  The IICRC certification is the highest standard of cleaning and remediation.  We are American Bio Recovery Association certified in biohazard recovery/infectious disease and blood-borne pathogens.  Our crew chiefs provide complete job file maintenance and electronic communication protocols. And, as a service to SERVPRO nationwide, we are part of the SERVPRO Industries traveling “STORM” team.

SERVPRO of Annapolis/Severna Park owns a variety of specialized mitigation equipment, including testing and monitoring equipment.  Our 18,000 square foot warehouse facility houses over 45 warehouse crates providing extra-large storage capacity.  Our Ozone Room eradicates odor from business property and our clean room dedicated to content cleaning only.

When fire or water damage puts things that matter most on the line, you need the very best help on the line as well.  That’s why knowing contacting SERVPRO of Annapolis/Severna Park is so important.

Are You Winter Weather Ready?

12/12/2018 (Permalink)

Storm Damage Are You Winter Weather Ready? Winter Weather

Are you prepared for the cold Maryland weather? Cold weather can have a huge impact on your Annapolis home or business if you’re not ready for it. From freezing rain and low temperatures, to damaging winds, sleet or snow, can all cause serious and costly property damage. While you cannot control the weather, you can take steps to prepare your Severna Park home or business.

To help prevent costly winter storm damages, consider taking the following precautions to protect your property before winter weather hits.

Check your Annapolis business property for downed tree limbs and branches. Wind, heavy rain, ice and snow can cause branches to fall, which could cause damage to your property and potentially cause personal injuries.

Inspect your roof, pipes, and gutters, downspouts should be directed away from your building. Clear gutters of debris that may have gathered during the fall. Winter starts December 21, 2018 and leaves can cause a damming effect, which can lead to roof damage.

Inspect all handrails, stairwells and entryways to address and correct potentially slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water or ice could be present.

When winter weather strikes, call SERVPRO of Annapolis/Severna Park to strike back.

Christmas Tree Safety

12/3/2018 (Permalink)

Annapolis and Anne Arundel County has seen it’s share of tragedies caused by Christmas tree fires.  As your family decks the halls this holiday season, SERVPRO of Annapolis/Severna Park encourages you to consider the following Christmas tree safety tips.

Selecting your Christmas Tree. Pick a tree with fresh, green needles that do not fall off when touched.

Setting up the tree.  Before placing the tree in the stand, cut 2” from the base of the trunk.  Make sure the tree is at least three feet away from any heat source, like fireplaces, radiators, candles, heat vents or lights.  Make sure the tree is not blocking an exit.  Add water to the tree stand and be sure to add water daily.

Lighting the tree.  Use lights that have the label of a recognized testing laboratory. Some lights are only for indoor or outdoor use.  Replace any string of lights with worn or broken cords or loose bulb connections. Read manufacturer’s instructions for number of light strands to connect.  Never use lit candles to decorate the tree.  Always turn off Christmas tree lights before leaving home or going to bed. 

Additionally, after Christmas, get rid of your tree! Dried-out trees are a fire danger and should not be left in the home or garage, or placed outside against the home.  Christmas trees must be free from all lights, ornamentation and tree bags in order to be picked up by Anne Arundel County Waste Management. Only natural trees will be collected and tall trees should be cut in half in order to fit into the collection truck.  Click here for more information on Anne Arundel County Yard Waste.

Mold Found in Severna Park Home

11/29/2018 (Permalink)

Mold Remediation Mold Found in Severna Park Home Mold caused by hot water heater

Mold found in Severna Park home basement was caused by a hot water heater leak.  The SERVPRO Annapolis/Severna Park team arrived after the homeowner replaced the hot water heater.  However, the area in the basement was still wet despite the homeowner’s efforts to dry it out.  Our team dried the area around the hot water heater as well as the hallway for 3 days and treated it with an anti-microbial.  It was determined that the mold was caused by a pin-hole leak in the hot water heater that occurred months before the actual unit was replaced.

Water heaters that are not cleaned out periodically can build up sediment in the tank. Here are some hot water heater maintenance tips you can use

Salt and other chemicals in the sediment may lead to premature rusting or corrosion inside of a water heater and eventually cause pinhole leaks to form. Once a pinhole leak is opened up, the pressure of the water inside the tank forcing its way through the opening will cause the leak to get larger over time.

The best solution for this problem is to replace the tank with a new unit. A leaking tank is an obvious sign of a water heater needing to be replaced. Normally, replacing a water heater should be done by a professional.

Another tip, to prevent the pink-hole leak is to test the pressure-relief valve located on the top or side of the water heater. Click here to read more tips by The Family Handyman.

Bottom line, mold can grow on almost any surface. Mold likes moisture and heat. This makes the hot water heater and surrounding area the perfect environment for mold. Take some time to maintain your hot water heater.

Is Your Business Prepared for Winter?

11/28/2018 (Permalink)

Commercial Is Your Business Prepared for Winter? Emergency Ready Profile

Even the best-run businesses face risk of water, fire, natural disasters, and other damage during the winter season. SERVPRO of Annapolis/Severna Park can help your business prepare with an Emergency Ready Profile which can act as your business Disaster Recovery Plan.

First, here are some tips to get your building winterized. Allow cold water to drip from a faucet. Running water through a pipe—even at a trickle—helps prevent pipes from freezing. If a pipe has broken, turn off the water at the main shutoff valve, which is usually at the water meter or where the main line enters the building. Remember to turn off office space heaters in the evening to reduce your fire risk.  To reduce heating costs, invest in air conditioner covers so cold air doesn’t come into your building where the in-take is located. Use weather strips and draft blockers to keep cold air out. SERVPRO of Annapolis/Severna Park recommends you take the time to winterize your building before the freezing weather settles in.

But even with all the winterization, building damage may be inevitable and that’s why we encourage you to create a plan to assist your team in an emergency event. The SERVPRO Emergency Ready Profile is a no-cost assessment of your facility that contains only the critical information needed in the event of an emergency.  Things like insurance information, shut off valve locations with clearly identified photographs and emergency contact and account numbers are just a few of the components of a SERVPRO ERP.   It also serves as a guide to help you get back into your building following a disaster faster.  The ERP establishes SERVPRO of Annapolis/Severna Park as your disaster mitigation and restoration provider.

While an ERP won’t completely insulate businesses from risks, a well-thought-out strategy can help minimize the impact.  Call SERVPRO of Annapolis/Severna Park for your FREE Emergency Ready Profile today.

Sump Pump Failure Leads to a Flooded Basement

11/15/2018 (Permalink)

Water Damage Sump Pump Failure Leads to a Flooded Basement Sump Pump

During a recent rain event, SERVPRO of Annapolis/Severna Park went to a home in Anne Arundel County to handle a sump pump failure.  Sump pump failures happen for a variety of reasons including power failure, stuck switch, overwhelmed pump and more.  For this specific home owner, there was a problem with their battery backup.

When SERVPRO of Annapolis/Severna Park assessed the water damage, our water damage and restoration team determined that the effected areas included the storage/sump pump room, the recreational room and a basement bathroom. 

In the recreational room, the laminate floor was removed because there was bound water underneath. Air movers and de-humidifiers were set up to dry the concrete subfloor. The bathroom tile is adhered to concrete subfloor and won’t facilitate mold growth.  The SERVPRO of Annapolis/Severna Park crew treated any effected areas with an anti-microbial and set air movers for a three day dry out.  Lastly, the storage/sump pump room was also treated with an anti-microbial and air movers were set for drying. Our crew removed all furniture during the cleanup process.

After 3 days of drying, the team monitored the effected materials and determined everything was dry.  All equipment was removed and the homeowners are ready to start with their reconstruction.

Bad weather storms and power failures often coincide to make one deadly combination that often results in flooded basements across Anne Arundel County.  This is due to the fact that the heavy rain storms result in excess water and a power outage completely immobilizes your sump pumps ability to drain water.

This problem can be avoided by simply purchasing and installing a backup generator for your sump pump. If you ever lose power during a bad storm, you can manually turn this generator on to ensure your basement does not flood.

Who is SERVPRO Annapolis/Severna Park?

11/14/2018 (Permalink)

Why SERVPRO Who is SERVPRO Annapolis/Severna Park? SERVPRO of Annapolis/Severna Park

Standing knee deep in a flooded basement, the last thing you may be considering is what clean-up company can provide you with an accurate scope of work to present to your insurance company.  So, before you select the company that is going to extract the water, you might want to know who SERVPRO of Annapolis/Severna Park is.

SERVPRO of Annapolis/Severna Park is a woman-owned business, owned by Severna Park native Diane Whittles.  Did you know she has owned this franchise for 42 years?  SERVPRO of Annapolis/Severna Park employees around 25 Anne Arundel County residents, including some of Diane’s family members.

Craig Dellagatta, has been with SERVPRO for nearly two years.  Craig is a lead estimator specializing in mold remediation.  He served as a local police officer before joining our team.

You can read more about the team on the SERVPRO of Annapolis/Severna Park employee page.

Most of our employees have worked with SERVPRO of Annapolis/Severna Park for years.  Diane insists and provides continuing education for all technicians throughout the year, ensuring that they are up do date on all the latest industry trends in remediation.  This is perhaps one of the reasons SERVPRO of Annapolis/Severna Park is a local leader.

Record Rainfall for Anne Arundel County

11/9/2018 (Permalink)

Water Damage Record Rainfall for Anne Arundel County Water Damage

Did you know 2018 has been one of Anne Arundel County’s wettest years on record? So far in 2018, Annapolis, Severna Park, Edgewater, and other areas in the county have seen 60 inches of rain.  That means 2018 will go down in record books in the top 10 wettest years in history.  Anne Arundel County’s rainfall average is typically 42 inches.

So, what happens to your home or business when we get all this rain? You see water damage, flooded basements, sewer backups, flood damage and more.  SERVPRO of Annapolis/Severna Park has been working with Anne Arundel County business and residents to help cleanup water damage for over 42 years. Throughout the years we have seen lots of water damage.  Here are a few tips to help you keep water away from your structure:

Safety First.  Make sure it is safe for you to enter the wet area. Be sure to check for electrical hazards.  Only do activates that are safe to perform.

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

SERVPRO of Annapolis/Severna Park is your emergency contact when you need water damage restoration. We answer the phone ready to help 24 hours a day/7 days a week.

House Overcome With Mold

11/5/2018 (Permalink)

Mold Remediation House Overcome With Mold Severe Mold Case

After a long hospital stay, an elderly home owner returned to his home to find it filled with mold.  Unfortunately, there was a water leak in the basement that sat for approximately 2 months.  SERVPRO of Annapolis/Severna Park was called to remove the water and mold.

When our SERVPRO of Annapolis/Severna Park team first arrived to assess the flooded basement, we provided water removal.  However, removing the water was just the first step.  There entire basement and main level of the house was covered with surface mold. There was mold on the furniture, walls, and ceilings.

In order for the mold remediation to be effective, our team removed all porous materials, including drywall, carpet, flooring, insulation and more.  The first floor contents, including the kitchen cabinets and wall studs, will be treated as well. This process includes pre-treating the contents with a hepa vacuum which removes 99.97% of all particulates including mold, sewage, and soot.  Next, the contents are disinfected with an anti-microbial, and then, treated again with the hepa vacuum.

To insure that mold spores are removed from the air, air scrubbers will run for approximately 3 days to clean any mold spores in the air.

This is a severe case of sitting water that resulted in a mold infestation.  If you ever find flood water in your basement or have water damage, it’s important to stop the flow of water and get it removed right away.

How Can I Protect My Property From Mold?

11/5/2018 (Permalink)

Mold Remediation How Can I Protect My Property From Mold? Mold in Home

One of the most frequently asked questions SERVPRO of Annapolis/Severna Park hears from Anne Arundel County homeowners, landlords, and tenants is, “How can I protect my property from mold?” We’ve come up with a top 5 list of mold prevention tips.

Tip 1. Get to Know Your Weaknesses. Look around your home or office and identify areas where moisture comes in or collects. Frequently, we see moisture near/around windows.

Tip 2. Dry Wet Areas Immediately. If you see water collecting in your office or any other rooms, clean it up immediately. After a heavy rainfall, you may find some water in your basement. Dry that water up with towels and call us to make sure we get the area completely dry so mold doesn’t become a problem.

Tip 3. Direct Water Away from Your Home. There are many landscaping tricks you can install to track water away from your home. Installing something as simple as a French drain can reduce the amount of water coming near your house.

Tip 4. Prevent Mold with Proper Ventilation. It may be that your routine activities are encouraging the growth of mold in your home. Make sure an activity as simple as cooking dinner, taking a shower, or doing a load of laundry doesn't invite mold by providing proper ventilation in your bathroom, kitchen, laundry room, and any other high-moisture areas. Vent appliances that produce moisture — clothes dryers, stoves — to the outside (not the attic). Use AC units and dehumidifiers (especially in Maryland), but make sure they don’t produce moisture themselves by checking them periodically and cleaning them as directed by the manufacturer.

Tip 5. Clean or Repair Roof Gutters. A mold problem might be a simple matter of a roof that is leaking because of full or damaged gutters. Have your roof gutters cleaned regularly and inspected for damage. Repair them as necessary and keep an eye out for water stains after storms that may indicate a leak.

Does Your Insurance Cover You in the Event of a Fire?

10/27/2018 (Permalink)

Fire Damage Does Your Insurance Cover You in the Event of a Fire? Fire Damage

Hopefully, you’ve never been through a home or office fire in Annapolis, Maryland. However, as part of being prepared for the unexpected, it’s important to make sure your insurance (home or renters), can protect your family and business in care of a fire.

You probably know someone who has been through a home fire.  They are eager to share lessons learned the hard way. One of those lessons is that insurance can help protect your family financially if a fire should affect your home.

Here are a few ways renter’s insurance can help protect you from fire damage:

  1. Protect personal property. Your landlord’s insurance will cover the building and items that belong to the landlord, but your items are not included in that coverage. As a renter, you need a policy to provide replacement value of personal property lost from fire damage.
  2. Prevent financial destruction from liability. Most renter’s insurance policies include protection in case you accidentally start the fire. Of course, this doesn’t cover intentional or criminal conduct.
  3. Provide money for accommodations. Make sure your policy includes this coverage, which provides for hotel fees or the expense of relocation. A loss of use can help pay for you to live somewhere else if your current space becomes uninhabitable from a disaster, like fire.

Renters insurance is affordable, costing around $30 per month. It provides coverage of your belongings no matter where they are damaged or stolen, and it covers a variety of different types of disasters. Be sure to remember that flood damage still requires separate coverage, but fire and other disasters, such as wind, lightning, theft and vandalism, are usually covered. Coverage may have some limits, so consider getting a rider for special items that may be very valuable. It’s up to the landlord to have adequate coverage for the building and any furnishings that are included. Fire restoration can encompass many different types of damage including water, smoke and soot. A good restoration company will be able to handle all types of damage, working with you to minimize loss and clean your belongings when it is possible to do so.

Fire Prevention Week (October 7 – October 13, 2018)

10/5/2018 (Permalink)

Fire Damage Fire Prevention Week (October 7 – October 13, 2018) Fire Prevention Week

SERVPRO of Annapolis/Severna Park often receives calls to help when a fire occurs in Anne Arundel County Maryland. So, we thought we should take the time to talk about Fire Prevention Week. The purpose of Fire Prevention Week is to bring awareness to the risk of death in case of a fire and provide educational resources to people of all ages, races and socioeconomic status in order to keep everyone safe. This year’s campaign, “Look. Listen. Learn. Be aware. Fire can happen anywhere,” works to educate people about three basic but essential steps to take to reduce the likelihood of having a fire––and how to escape safely in the event of one:

  • LOOK for places fire could start. Take a good look around your home. Identify potential fire hazards and take care of them.
  • LISTEN for the sound of the smoke alarm. You could only have minutes to escape safely once the smoke alarm sounds. Go to your outside meeting place, which should be a safe distance from the home and where everyone should go to meet up.
  • LEARN two ways out of every room and make sure all doors and windows leading outside open easily and are free of clutter.

We hope your home and/or business never suffers from a fire, but if you do, we are here to help. Contact SERVPRO of Annapolis/Severna Park at (410) 647-8181.

Pasadena Home Fire

9/19/2018 (Permalink)

Fire Damage Pasadena Home Fire Pasadena Home Fire

On August 18, 2018, a homeowner in a Pasadena neighborhood contacted SERVPRO of Annapolis/Severna Park about a house fire. The source of was caused by a grease fire that started in the kitchen.

The homeowner mistakenly attempted to extinguish the fire with water rather than with a kitchen rated fire extinguisher or baking soda. Once the fire department saved the day, further clean-up was required because the product and water used to put the fire out.  The home was severely damaged and required boarding up the door and windows. 

Our SERVPRO of Annapolis/Severna Park team immediately began working on both the fire and water damage. Itemizing each affected item or structural damage, we removed all unsalvageable items from the property and the items that could be salvaged were packed and moved to our warehouse in Arnold. 

Our crew at the warehouse has been working on cleaning the items that were salvaged utilizing ultrasonic machine cleaning methods. Using both wet and dry-cleaning techniques to clean contents, upholstery and furniture, we have been able to restore most materials to their preloss condition. 

Storm Preparedness Important County Numbers

9/14/2018 (Permalink)

Storm Damage Storm Preparedness Important County Numbers Important County Numbers

In the event of a storm, it’s important for our community to know how to get help they need. Anne Arundel County has many resources available and our citizens. We encourage you to sign up for the CodeRED systems and print this list of Important Numbers you should have in the event of a storm.

Did you know that Anne Arundel County and the City of Annapolis utilize and emergency notification system called CodeRED? The CodeRED system contacts citizens and businesses quickly in the event of an emergency.  To sign up for CodeRED, visit: www.aacounty.org/OEM or call (410) 222-0600.

As SERVPRO Annapolis/Severna Park takes the month of September to engage with National Preparedness Month, we feel it’s important to provide our customers with important phone numbers they can use.

How Prepared are you for Hurricane Florence?

9/11/2018 (Permalink)

Commercial How Prepared are you for Hurricane Florence? Hurricane Florence

As a business owner, insurer or property manager, you are a leader in your community and have the opportunity to set an example for your employees, customers and community to follow. Although, Maryland is not in the direct path of Hurricane Florence, many businesses will feel the effects from this storm via heavy rain, storm surge, and high winds.

As a business, you want to ensure you have a plan to help you:

  • Stay in business
  • Encourage employees to become ready
  • Protect your investment

SERVPRO of Annapolis/Severna Park can serve your business by creating an Emergency READY Profile (ERP). The ERP will help ensure you and your business are “Ready for whatever happens.”

In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. This is a no-cost assessment.
Contact us today to establish your ERP.

Commercial Water Damage

9/7/2018 (Permalink)

Commercial Commercial Water Damage Annapolis Waterfront water damage

Annapolis and Severna Park businesses can be affected by storms, just like homes. Most flooding and other damage comes from more common threats like a broken pipe or toilet malfunction. In a few cases, sprinkler systems fail and cause even more problems when they soak merchandise, blueprints and books.


Tourists flock to Annapolis so when water damage happens to a small business, of course it is best to dry things out as quickly as a restoration team can be called in. SERVPRO of Annapolis/Severna Park’s restoration teams are on-call seven days a week to help business owners reopen their doors to customers and prevent as much damage to merchandise.

In smaller water-front shops like in downtown Annapolis, SERVPRO’s response time is critical. Technicians use extraction equipment to draw water out of carpets and/or from concrete and wood floors.  One advantage for a commercial or government facility is that if commercial carpet is in place, there is usually no padding underneath, so our teams will not necessarily need to lift them to remove padding.

In cases with a water-soaked commercial property, SERVPRO can bring commercial-grade drying equipment and dehumidification to the structure.  Even if the electrical power is affected by the water damage, teams utilize a variety of generators that best suit the condition of the loss.

Our goal at SERVPRO of Annapolis/Severna Park is to help our fellow business owners reopen for service as quickly as possible. If you are dealing with flooding or another water issue, call us today at (410) 647-8181 for help!

Commercial Response Time

8/29/2018 (Permalink)

Commercial Commercial Response Time Water in Hotel

When water is spilling in your building, it’s an emergency. It doesn’t matter if it’s 2:00 in the morning or 2:00 in the afternoon. SERVPRO of Annapolis/Severna Park prides itself on a rapid response time.

Recently, we received a call from a hotel in Annapolis at 2:30 am and we were onsite cleaning up the water within 1 hour. The hotel had water leaking from a shower pipe that ruptured on the 4th floor of their facility. Unfortunately, water flowed through 3 levels and effected 11 hotel rooms. Thankfully, the on-site staff were able to stop the flow of water, and SERVPRO of Annapolis/Severna Park was able to swiftly attack the cleanup.

The client was so happy he gave us the following review:

SERVPRO  was very quick and efficient when we had a major leak at our property. Their response time, to our property which was many miles away was within 1.5 hours (at 2:30am we called them). Their team and supervisors were quick to assess and start the clean-up processes so that no major damage occurred and they had the best attitude and hustle to get the job recovered from the flooding water leak. My hat is off to Trish Turner and her team for being OUTSTANDING in every aspect of cleaning, recovery and communication! Thanks and you all are 5 Stars.

We appreciate the kind review the client left online and we pride ourselves on being available 24-7 to help in any disaster.

Are you Prepared for a Flash Flood?

8/21/2018 (Permalink)

Storm Damage Are you Prepared for a Flash Flood? Annapolis Flash Flood

While Summer is an exciting time of year, Summer storms can create flood conditions faster than you may realize. Knowing the difference between a flood warning and flood watch is important. A Flash Flood Watch means there is possible flooding in Anne Arundel County. A Flash Flood Warning means flooding is already occurring or will occur soon in the county.

Preparing Your Family for a Flood

Your family will be better prepared to withstand a flood if you have the following items available, packed and ready to go in case you need to evacuate your home.

3 day supply of water, 1 gallon per person per day  3 day supply of non-perishable food items  Flashlights, extra batteries and multi-purpose tools  A first aid kit and a extra medications “ Sanitation and person hygiene items Extra pet supplies, food, ID and vet records. Extra clothing, blankets, sturdy shoes and rain gear Sunscreen and bug repellent - Emergency contact information and copies of important person documents. A camera to take photos of flood damage. Extra charges for electronic devices.

Annapolis Red Cross Emergency Number - (410) 952-8940

Baltimore Gas and Electric – 1-800-685-0123

SERVPRO Annapolis/Severna Park – (410) 647-8181

Storm Damage Cleanup and Restoration: What to do after a Flood or Water Damage

Floods and water damage often occur with little warning and can be devastating to homes, business and entire communities. Taking immediate action after a disaster is vital. Communicating with your insurance company and calling upon the emergency response restoration experts at SERVPRO Annapolis/Severna Park will help you move forward faster. Taking pictures, collecting items, extracting water and starting the dry-out process can be helpful, but safety must come first. If your home or business is not sturdy, do not go in. Leave that to us!

What to Do After a Flood or Water Damage

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.


What NOT to Do After a Flood or Water Damage

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging. 

Does Your Home or Business Have a Mold Problem?

8/15/2018 (Permalink)

Mold Remediation Does Your Home or Business Have a Mold Problem? Is this mold or mildew?

Microscopic mold spores naturally occur almost everywhere, both indoors and outdoors, in Maryland. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent to minimize the chances of mold growth.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 410-647-8181

Water and Sewage Damage

8/8/2018 (Permalink)

Water Damage Water and Sewage Damage Basement water damage

SERVPRO of Annapolis/Severna Park is committed to educating our customers. As soon as you realize there is a water issue in your home or business, you need to call us for help and here’s why. There are different types of water and sewage damage and the sooner you fix the problem the better.

The three types of contaminated water:

Category 1: "Clean Water"

Category 1 water is from a clean source like a broken water supply line or leaking faucet. If not treated quickly, this water can turn into category 2 or 3, depending on length of time, temperature, and contact with surrounding contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

Category 2 water is contaminated and could cause discomfort or illness. Examples include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

Category 3 water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

Sewage cleanup must not be taken lightly. Serious long term health issues to adults, children and even pets may occur due to bacteria, viruses and even parasites. Don't delay. Take immediate action. Call SERVPRO of Annapolis/Severna Park today at (410) 647-8181.

Commercial Fire Safety

8/2/2018 (Permalink)

Commercial Commercial Fire Safety Emergency Ready Profile

Commercial fire is one of the common issues during the summer months. Smoke alarms are a key part of a commercial as well as a well-rehearsed fire escape plan. When there is a fire, smoke spreads fast. Working smoke alarms give you early warning so you can get outside quickly. Here are a few fire safety tips you can implement in your building.

SAFETY TIPS

  • Install smoke alarms in every room. They should also be outside each area and on every level of the building. Install alarms in the basement.
  • Large commercial property may need extra smoke alarms in large, open rooms.
  • It is best to use interconnected smoke alarms. When one smoke alarm sounds, they all sound.
  • Test all smoke alarms at least once a month. Press the test button to be sure the alarm is working.
  • Current alarms on the market employ different types of technology including multi-sensing, which could include smoke and carbon monoxide combined.
  • Today’s smoke alarms will be more technologically advanced to respond to a multitude of fire conditions, yet mitigate false alarms.
  • A smoke alarm should be on the ceiling or high on a wall.
  • People who are hard-of-hearing or deaf can use special alarms. These alarms have strobe lights and bed shakers.
  • Replace all smoke alarms when they are 10 years old.

SERVPRO of Annapolis/Severna Park provides a free Emergency Ready Profile, which includes a telephone application. This powerful resource is available to property managers, building owners, and company safety representatives.

5 Tips on Preventing Storm Damage

7/23/2018 (Permalink)

Summer thunderstorms can wreak havoc on Maryland.  Almost every other day we hear about how weather is affecting people around the country. The good news is you can prepare for severe weather and help prevent storm damage.

Here are some quick tips from SERVPRO of Annapolis/Severna Park.

  • Remove dead branches from trees and remove dead trees. Dead trees and tree branches can fall on cars, damage your roof, or cause major destruction. Be sure to remove all dead wood.
  • Dirty or cluttered gutters are a common cause of drainage problem. However, make sure you fix drainage problems with patios and landscaping too. Do you see any puddles in your yard? This can be a sign of drainage problems. To avoid water damage, get those drainage problems addressed before a storm.
  • When was the last time you had your roof inspected? Ideally, your roof should be inspected and maintained on a yearly basis.
  • Sump Pump. Ensure you have a sump pump battery backup in place. These batteries can save you from having a real mess on your hands. A batterybackup system is needed most often when heavy rains have resulted in a power outage, or the primary sump pump is overwhelmed by heavy water volumes during a rain event. 
  • Shut Off. Know where your shut off valves are for your utilities. If you have a flood, for your safety, it is important to know where the shut off valves are locating both inside/outside your home.

If you have concerns with a commercial property having an emergency plan, please let us know. SERVPRO of Annapolis/Severna Park can develop an Emergency Ready Profile (ERP) for your building and provide your facilities staff with a telephone application that will keep them prepared for severe weather. Call us for more information (410) 647-8181.

Women in Restoration

6/25/2018 (Permalink)

General Women in Restoration Diane with her award!

The Recognizing Women in Restoration was launched in 2016, and celebrates its third year in 2018. This year, more than 40 women were nominated for the award by fellow industry peers and colleagues. Each boasts at least a decade of experience in the industry, which is the only requirement to be considered for the award – position with a restoration company, title, etc. do not matter. Entries are accepted each year starting in early February, through March. Four industry judges, including myself, carefully read and judge each nomination on six criteria:

  • Thoroughness of the entry
  • Supporting documentation
  • Journey/experience in the industry
  • Job growth and future reach
  • Worthiness of recognition
  • Industry awards and certifications

This year’s award will be presented on Friday, June 22 at the Violand Executive Summit in Canton, Ohio. All ladies involved in this year’s campaign are invited to attend the Summit itself, as well as a very special half-day Women in Leadership event leading into the Summit on Wednesday, June 20, facilitated by R&R Editor-in-Chief, Michelle Blevins.

First Runner-Up

Diane Whittles

Diane Whittles

Owner  |  SERVPRO of Annapolis  |  Annapolis, MD

Diane’s journey in the restoration industry began in 1986 when, as she puts it, she “married into it.” For many years, she acted as bookkeeper and helped her husband with administrative tasks. This allowed her to follow the calling on her life in those years - to be very present in raising their three children, until the unexpected happened several years ago, and her calling shifted.

“When my husband passed away from cancer a few years ago, I had some choices to make,” Diane explained.  “While some colleagues may have been surprised that I decided to maintain and operate the business, they soon realized I intended to grow the business as well.  My daughter, her husband and my son pitched in to help me and I am pleased to say that I have not looked back. I took the basic knowledge I had and built on that by getting all the training I could find.”

As a strong and fruitful leader, Diana has carefully surrounded herself with a very strong team of managers who have years of experience in their fields. She calls them one of the keys to her success.

Here is her advice to fellow ladies in restoration:

“Learn what you can about the industry, watch for new trends in restoration.  Invest in equipment, infrastructure and education. Most importantly, empower your employees and support your community.”

Click here to read the full article.

Toilet Tank Water Damage

6/11/2018 (Permalink)

Water Damage Toilet Tank Water Damage Ceiling Damage

During the recent rain storms, SERVPRO of Annapolis/Severna Park was inundated with requests for help. However, even though most calls were about storm damage, some were routine water issues.  One such call came from Severna Park.

When this commercial building owner called us to attend to his three-story office building that was flooded, we discovered the loss occurred from a broken toilet tank on the third level.  The water ran all weekend long and the by the time Monday morning rolled around, all three levels were affected.  Most of the carpet was ruined, drywall was wet, and even the ceilings suffered from water damage. Nothing SERVPRO hasn’t seen before and within hours, 50 air movers and a 1200 CFM desiccant dehumidifier were installed, working off 55 KW generator to quickly dry the structure with as much minimum damage as possible.  Upon removing the carpet, we discovered asbestos tiles which no one wanted to disturb.  Being able to dry the structure so quickly and efficiently saved a lot of time and money for both the property owner AND the insurance company.  SERVPRO turned the building back over to the owner in under 96 hours!

May 2018 Record Breaking Rainfall in Anne Arundel County Maryland

6/1/2018 (Permalink)

Water Damage May 2018 Record Breaking Rainfall in Anne Arundel County Maryland Rainfall in Annapolis

Wow! Have we seen rain or what?! During the first 3 weeks of May, Anne Arundel County, Maryland has seen record-breaking rainfall.

SERVPRO of Annapolis/Severna Park and SERVPRO of Edgewater/Deale-Churchton and Lothian were inundated with requests to assist with flooded basements, leaks in roofs from fallen trees and more. Our crews worked around the clock and provided outstanding service to residents and business owners in Anne Arundel County.

When you suffer a water emergency, we will do our best to get to you as soon as possible. However, there are a few things you can do to make sure you are safe and to prevent additional damage. Here’s a list of questions you can ask:

  • Is it safe for you to stay in your house?
  • Are there any electrical risks? Is the water near an outlet?
  • Is it possible someone can fall in the water?
  • Can you move materials to dry areas?

Safety is our top priority. Always make sure you and your home are safe first. Wet items can be dried or replaced.

SERVPRO of Annapolis/Severna Park and SERVPRO of Edgewater/Deale-Churchton and Lothian is strategically located to provide rapid response to water emergencies. We are water removal and cleanup specialists and are ready to service your home when flooding or water leaks cause water damage. We quickly dry your property using state-of-the-art water removal equipment and advanced drying techniques, documenting the drying process to make sure your property is dry and the job is done right.

If you have concerns with water damage, call us (410) 647-8181

Spring Storms are good for Something

4/18/2018 (Permalink)

Storm Damage Spring Storms are good for Something Spring storms in Arnold helped relieve allergies by washing away the pollen.

The recent spring rain storms that have passed through brought more colder air and rain than anyone wanted in April.  The long cold and dark winter has many people on edge and willing to do just about anything to get some sun.  I am with them, but I did find some comfort in the rain. Wait, what?

Yes, comfort. Comfort for my allergies.  Leading up to the weekend the dry windy air was spreading pollen all over the place.  The cars and patio furniture were coated in green pollen and my eyes were red and itchy. Then the rain came and there was some relief. 

The National Institute of Health recommends saving outside activities for late afternoon or after a heavy rain, when pollen counts are lower. This is a great tip, but I am still in the camp that wants the sun and real spring weather to head our way.

How much is on your facility managers plate?

4/13/2018 (Permalink)

Commercial How much is on your facility managers plate? Let us take care of your commercial water, fire and mold restoration.

Annapolis facility managers have a lot of responsibilities. At one local Class A building I have seen the facility manager change lightbulbs, check on the cleanliness of the ladies’ room, head to the roof and check the systems, check the air flow in various locations of an office space, work with window washing vendors and talk the firemen at a fire drill.  That was all in one morning.

One thing I did learn over the years in that building was that as talented as our facility manager was, he was smart enough to have good help.  He was aware that he was not able to manage every type of situation himself so he would call in experts for each area. 

Their commercial water restoration company on call was SERVPRO of Annapolis/Severna Park.

Their commercial fire restoration company on call was SERVPRO of Annapolis/Severna Park.

Their commercial bio-hazard company on call was SERVPRO of Annapolis/Severna Park.

Their commercial mold mitigation company on call was SERVPRO of Annapolis/Severna Park.

Trust our team with your commercial space and take something off your facility managers plate.

Are you drinking mold in Crownsville?

4/4/2018 (Permalink)

Mold Remediation Are you drinking mold in Crownsville? Have you seen mold in your coffee? If so call SERVPRO.

I was away on Spring Break in North Carolina when someone began talking about mold in coffee.  Those two words together caught me by surprise because I LOVE coffee and I work in the mold remediation industry. The story that was being shared was about mycotoxins that can be present in coffee, which can come from molds found in the coffee beans before processing.  Most of us would agree that the thought of ingesting mycotoxins, mold or any chemicals can be harmful, so I did a little digging when I got home.

There are several websites that say any amount of any toxin is harmful to humans.  Many other websites debunk this as a myth, explaining that many foods have insignificant amounts of “toxins” in them and coffee is no different.  My take away was that, I will keep drinking my coffee unless I see Green fuzzy mold on top!!  You can research the web and decide for yourself.

If there is mold in your home, car or office you should just call SERVPRO of Annapolis/Severna Park at 410.647.8181

Cleaning Deeper in Annapolis

3/27/2018 (Permalink)

Commercial Cleaning Deeper in Annapolis Germs can be spread during our daily activity in Annapolis.

Businesses all around the Annapolis/ Severna Park area should be thinking deeper about cleanings.  Most companies have nightly cleaning service or even day porters, but with the increase of infectious diseases, everyone should be thinking DEEPER CLEAN. 

Some interesting facts to back up this notion:

Fact: C. Diff has killed more people than Ebola and can live outside the body for 70-90 days.

Fact: Tuberculosis is one of the fastest growing communicable diseases in the world.

Fact: This flu season 48 states had high levels of flu activity

Locals are concerned about staying healthy and thinking about all the places that germs might be lurking.  Where do you go on a daily basis? The grocery store, work, restaurants, the gym, movie theater, schools or the mall might be a part of your travels.  These busy populated places can be breading grounds for infectious diseases. 

If you work or own a business in the area you can call SERVPRO of Annapolis/Severna Park for a deep clean/sanitization estimate.  Our services can get to that deeper level than surface clean.

Mold Madness in Severna Park

3/8/2018 (Permalink)

Mold Remediation Mold Madness in Severna Park Sinks, washing machines,and ice makers are just a few places slow leaks can lead to mold growth in your Severna Park home.

We hear about mold all the time on the news, on buildings (got mold?) and after all the major flooding incidents.  You might be wondering if it really matters to you.  The answer is YES! 

Mold or fungi are microscopic organisms that can be found just about anywhere and everyone is exposed to natural mold daily. Molds are usually not a problem indoors unless mold spores land on damp or wet surfaces and begin to grow.

Your home, office and schools all have water sources that can create extra moisture and allow mold to grow.  Dishwashers, refrigerators, leaking water pipes, hot water heaters, toilets, sprinkler systems,  can all be quick or slow culprits that create an environment ripe for mold growth.  Checking your appliances and potential water sources regularly can help find moisture situations before they get out of control. 

This kitchen sink is a perfect example of a slow leak that allowed for mold growth all the way under the flooring and down to a basement wall.  If you suspect water damage, it is best to call a local professional who can mitigate to prevent this situation from happening to your Severna Park or Crownsville home.

Creosote can cause chimney fires in Severna Park and area homes

2/16/2018 (Permalink)

Fire Damage Creosote can cause chimney fires in Severna Park and area homes The black and white flaky soot is creosote. This was taken in an employees chimney right before a cleaning.

The groundhog saw his shadow calling for six more weeks of winter and it might even snow this weekend.  Keeping warm is on many local’s minds, so heating up that fire place is on the top of the list. Do you know the last time you had your chimney cleaned?  If it is too long to remember or over 2 years, call a chimney sweep now. 

After burning wood on a regular basis, the byproduct of it all can form in to a residue called creosote.  It is the blackish crusty, flaky tar- like soot that is seen in the picture.  This material is flammable and can catch fire inside the chimney.  These fires can be small and go unnoticed until they break through the wall or surrounding area.  Most importantly these fires are preventable with proper chimney maintenance and inspections.

If you find you have smoke or soot damage from a fire our IICRC trained technicians are available 24/7/365 to assist.

Heating Safety Reminders for February

2/6/2018 (Permalink)

Fire Damage Heating Safety Reminders for February FEMA is a great resource for safety tips for everyone in the Annapolis/Severna Park area.

Temperatures in the Annapolis and surrounding area still hover around freezing throughout February.  For many of us we are just about done with the cold and snow.  I am done with my electric bill being so expensive, due to increased gas use to heat the house.   Weather your heating unit has failed, you are tired of paying the expensive bill or you have spaces in the home that do not heat well, here are some winter heating safety tips to prevent fires.

  • Never use an oven or stove top to heat your home
  • Always use a metal or heat tempered glass screen when using a fireplace
  • All heater should have 3 feet on each side

Our IICRC certified technicians are available now to help with frozen pipes, water or fire damage at 410.647.8181.

We are off, thanks to Runway to Success

1/12/2018 (Permalink)

Community We are off, thanks to Runway to Success Our team is going to Orlando, thanks to Runway to Success powered by Southwest Airlines.

Building a business in Annapolis has been a terrific opportunity for our owners.  It has been over 40 years and there are still new opportunities that become available to help small companies like ours.  We found out today that we have been awarded a round trip ticket to attend a conference this summer.  Anne Arundel County Economic Development Corporation and Southwest Airlines teamed up to host Runway to Success for local businesses. 

SERVPRO of Annapolis/Severna Park submitted an application in 2017 in the hopes of funding the travel for a conference that will enhance our teams knowledge of trends in the water damage, fire restoration and mold remediation arenas.  

You can see what other local companies were awarded tickets from Southwest here.

We will be sure to share everything we learn with you and our crews this summer. 

Our IICRC certified techs are available now to help with frozen pipes, water or fire damage at 410.647.8181.

Bottles Bottles all around Arnold

12/22/2017 (Permalink)

Water Damage Bottles Bottles all around Arnold Plastic Bottles around Severna Park will take over 400 years to naturally decompose.

The ball fields, the lunch rooms, the playgrounds and even the side of the roads.  There are water bottles everywhere we turn.  Statistics show globally we buy a million plastic bottle per minute. Now that we know we are the cause of all these bottles, what can we do to help eliminate them?

Our family recently purchased a bottle less water cooler similar to those at bottleless.com.  We had been using the 5 gallon jugs but felt bad even about that.  So now we are bottle less and we use refillable water bottles or glasses, which makes us feel like we are doing our part.  This did come with the concern of having a water line installed and running.  Which could leak and cause water damage to the kitchen or the basement below. 

Using a professional plumber to help us install the water line and verify all the connections were sealed, we felt very comfortable that we are doing the best thing for the environment.  We do check our lines once a month when we change our filter to make sure we spot any small leaks ahead of time.  So far so good! 

If you find yourself with any type of water damage or in need of water restoration services, call SERVPRO of Annapolis/Severna Park 410.647.8181 anytime.

Storms could cause Holiday Travel Delays

12/21/2017 (Permalink)

Storm Damage Storms could cause Holiday Travel Delays Holiday travel around Annapolis could include rain or snow!

Holiday Travel is upon us! Whether you are traveling by car, air or boat you need to be aware of what the weather will be in your area of travel.  Winter storms can come in the shape of snow, wind, rain and even fog.  These conditions can cause travel hazards and delays.

Keeping your phone charged, having a charger on hand or back up battery is important in case your area loses power.  Adding some key phone numbers to car rentals, airlines, and hotels in your zone of travel will help should storms change your initial plan.  Airline passengers recently learned that when all the power at the Atlanta airport went out, they could not scan their boarding passes.  Call me old school but I still print directions for long trips and print my boarding passes!

Checking the weather before you leave is the first step in being prepared for travel this holiday season.  Stay Safe and Happy Holidays!

Overloaded Outlets Can lead to Fires

12/20/2017 (Permalink)

Fire Damage Overloaded Outlets Can lead to Fires ESFI has great tips for Millersville residents about outlet safety this holiday season.

December is the season of lights, candles and food.  Driving around Millersville, Ben Oaks, Shipley’s Choice, and Chartwell neighborhoods; looking at all the holiday lights and seeing all the extension cords gave us pause.  Are those cords rated for outside use, are they all hooked to the same outlet? 

There are some safety tips to follow when using lights outside:

  1. Purchase certified and lab tested cords
  2. Make sure they are rated for outdoor use
  3. Do not use multiple plug outlets chained together

Inside the home you may add some lights, your tree and maybe even some cooking appliances.  Using certified and lab tested cords inside is important as well.  Overloading outlets is the biggest issues that can lead to a fire.  Checking connections for fraying wires, limiting the number of units per outlet and unplugging items when not in use are best practices we should all follow.

The Electrical Safety Foundation International (ESFI) has other great safety tips that will help limit your holiday fire risk.  SERVPRO of Annapolis/Severna Park will have crews working throughout the holiday if you find yourself in need of smoke, soot or fire damage repair.

Ice Dams can cause water damage to Millersville homes

12/11/2017 (Permalink)

Storm Damage Ice Dams can cause water damage to Millersville homes Millersville and area residents should know that icicles are a good sign there is ice damming on their roof.

We Marylander’s can to be somewhat unprepared for freezing temperatures and having sixty degree temperatures in December does not help!  But in SERVPRO’s line of business, ice damming and broken pipes can wreak havoc on a home or commercial facility during a snow storm.

It is interesting to note that water damage restoration companies in the New England area have fewer freeze related losses than we do in Maryland!  New Englander's know the importance of proper ventilation, insulation and controlling heat loss. 

When parts of a snowy roof surface become warm enough, ice damming can occur.  This occurs when part of your roof on your Millersville home warms above 32 degrees F.  The melted snow runs down the roof under existing snow cover and refreezes as temps go down or the roof edge temperatures remain below freezing.  The melted snow becomes trapped behind the ice dam and if it has nowhere to go and that can create leaks as melting snow can back up under shingles!    If you currently have an ice dam you can gently break free the ice chunks or use calcium chloride ice melter to slowly break up the dam. Prevention is key, keep ceilings air tight so no warm air from the structure can travel into attic space and keep the insulation dense.  Strive for temperatures on a roof deck to be similar to those in an attic space.

It is a best to check attic space in the winter to make sure you have no minor leaks that can potentially turn into larger issues.  SERVPRO of Annapolis/Severna Park has technicians available who can assist if you find the water damage is too much to handle.

Tips to avoid Christmas Tree Fires in Annapolis

12/4/2017 (Permalink)

Fire Damage Tips to avoid Christmas Tree Fires in Annapolis Water your Annapolis Christmas tree everyday.

Thanksgiving, Black Friday, Cyber Monday, Giving Tuesday have all come and gone. It is now December and officially the holiday season.  Many people are out shopping for Christmas trees and putting up holiday lights.  This is a festive time of year, but also a time to remember some safety tips.

At SERVPRO of Annapolis/Severna Park we rely on the National Fire Protection Association for key fire safety tips. They recommend the following:

  1. Keep tree at least 3 feet from a heat source
  2. Be sure to add water to tree daily
  3. Make sure lights are not broken or have frayed cords
  4. Turn off holiday lights before bed or when leaving the home

Most importantly is to get rid of the Christmas tree once it is dried out.  Removing the dead tree from the home and garage is the best prevention for accidental holiday fires.

SERVPRO of Annapolis/Severna Park will be available all holiday season to assist with any smoke, fire or water damage needs.  Call 410-647-8181 anytime!

Old vs. New Homes and Mold in Annapolis

11/17/2017 (Permalink)

Mold Remediation Old vs. New Homes and Mold in Annapolis Restoring historic properties is important to our team.

SERVPRO of Annapolis/Severna Park recently worked with the City of Annapolis and its KEEPING HISTORY ABOVE WATER conference in October and continues to support the City of Annapolis and its Weather It Together initiative.

Part of SERVPRO’s involvement with Weather It Together (and I urge you to visit their website) is because, of course, we love the history and community that is Annapolis but mostly, as a SERVPRO owner, I am keenly aware of preservation and restoration.  After all, our motto is, “Like it never even happened.” ... not tear it down and start over. 

 As we got more involved in the conference, my staff and I learned a few things.  My team researched building materials and recreated structural samples spanning from pre-Civil war to the present day and how they have changed.  A question presented itself.   Why, for example, is mold so much more of a problem now with assumingly better modern-day materials?

In the 1920’s, indoor plumbing was introduced (great source of moisture).  Builders moved from plaster and lath to drywall and from solid lumber to composites.  In the 50’s, along comes air conditioning and the 60’s brought us updated HVAC systems.  Buildings became more comfortable and energy consumption increased and we end up with an energy crisis in the 70’s!  Energy efficiency became a priority and building design changed to reduce energy consumption.  Construction became “tighter” reducing heat flow and air movement and more importantly, reducing drying potential of a commercial building or home.  In the early 80’s, energy efficient structures were being built in quantity and by the late 80’s, health complaints start being connected to tight buildings and interest in mold problems began to grow.

So, for those of you who love vintage and historical properties, commercial or residential, you will be happy to know that older structures typically dry out better with less demolition than modern structures.

Calling SERVPRO of Annapolis/Severna Park when your commercial or residential structure needs attention is your best bet!

Where did mold come from?

11/10/2017 (Permalink)

Mold Remediation Where did mold come from? Mold under the microscope can look pretty. Not in your Cape Saint Claire home.

Molds or fungi are microscopic organisms that can be found just about anywhere and anyone can be exposed to mold almost daily.  Molds are usually not a problem indoors UNLESS mold spores land on damp or wet surfaces and begin to grow.  Elevated moisture/humidity levels create a flourishing breeding ground for molds to produce the allergens and irritants that can make a person sick.  As long as moisture is not present, mold cannot grow.  You must discover the reason for elevated moisture levels (leaking pipe, hot water heater, toilet, etc.).  When water leaks indoors – respond quickly!  If you can dry the affected area within 24-48 hours, in most cases mold will not grow.

If you “SMELL” mold, remember that the mold may be hidden atop ceiling tiles, or by wallpaper or paneling or inside ductwork.  Use caution if you are investigating the “Smell/Odor” yourself as the simple act of pulling away wallpaper can release spores and NEVER turn a fan on to hasten drying as it will most likely blow those pesky spores around, causing more damage.

The area SERVPRO of Annapolis/Severna Park services is surrounded by water!  We’ve remediated hundreds if not thousands of mold projects over our 40 plus years.  Most property managers or homeowners call us frantically when they believe they may have a mold problem but it is not alarming to us as we are educated and trained.  A mold situation is fixable if properly remediated. 

Freezing Temperatures Getting Ready to hit Anne Arundel County

11/9/2017 (Permalink)

Water Damage Freezing Temperatures Getting Ready to hit Anne Arundel County Frozen pipes can cause major water damage to local homes. We are here to help 24/7/364.

The weatherman is telling us that freeze warnings are going into effect as of tomorrow.  The next week or so is going to be colder than average for November in Maryland. Are you and your home ready? 

If you have not checked your heating units, gotten out your gloves and scarves now is a good time to do that.  One thing many people do not think of when doing winter preparations is freezing pipes. Pipes that are exposed to the cold on the exterior of your home, near your pool or garage and interior pipes with little insulation are all at risk.

Draining outdoor water lines, insulating attic and crawl space pipes and keeping indoor temperatures to above 55 degrees, even if no one is home, are simple steps to help prevent frozen pipes.  The American Red Cross has a full guide to winter preparations for your pipes.

Should you get caught with a burst pipe and have water running everywhere, you need to call SERVPRO of Annapolis/Severna Park to mitigate the water quickly. Our professionals are available 24/7/365 even holidays.

Just woke up and there is water everywhere, Now What?

11/9/2017 (Permalink)

Water Damage Just woke up and there is water everywhere, Now What? Find the water shut off then call SERVPRO!

First thing is to find the source of the water and stop the flow if possible.  If you need to, turn off the water shut off for the whole house. Usually located in the basement. 

Now take a deep breath and make sure any electrical or trip hazards are addressed.  You can now call SERVPRO of Annapolis/Severna Park who will arrive and use advanced equipment and techniques to remove the water quickly. They closely monitor and document the drying process to verify your property is dried properly and thoroughly.

Our content cleaning division is capable of sanitizing items, drying documents and photos, and electronic cleanup.  We understand that your personal belongings are an important part of any restoration job. The entire team will be with you from beginning to end when you suffer an unexpted water loss.

Have A Water Damage Emergency? 
Call 
410-647-8181

Cooking Fires are the #1 Cause of Home Fires

11/7/2017 (Permalink)

Fire Damage Cooking Fires are the #1 Cause of Home Fires Crews are in Millersville, Arnold, Davidsonville 24/7/365.

The holiday season is upon us and that means an increase in kitchen fires.  Thanksgiving is the peak day for home cooking fires, followed by Christmas Day and Christmas Eve.  Leaving items unattended, or forgetting items in the oven are the top causes of these incidents.

Top Safety Tips Include:

  • Stay in kitchen when cooking on stove top
  • Set timer on phone and kitchen to alert before completion
  • Keep kitchen towels and oven mitts away from fire source
  • Never leave lit candles unattended

SERVPRO of Annapolis/Severna Park wants you to have a happy and healthy holiday.  Our neighbor’s safety is important to us.  If you find yourself or a friend in need of fire or water remediation we are available 24/7/365 to assist.  Call 410.647.8181 anytime.

Gobble Gobble!

Fast, Professional Restoration for Storm Damage to your Annapolis Home

11/7/2017 (Permalink)

Storm Damage Fast, Professional Restoration for Storm Damage to your Annapolis Home We can restore your home and contents, "Like it never even happened."

Rain, Snow and Wind are a bad combination for Maryland residents.  Winter Storm season is approaching our area and the predictions are for more precipitation than last year.  Temperatures are expected to be lower than normal which can lead to frozen and busted pipes.  All these predictions mean is that it is time to get prepared! 

Shovels, Generators, Clean Gutters, Roof Patches and saving SERVPRO of Annapolis/Severna Park’s number (410.647.8181) to your cell are the most important steps. It is unrealistic to think storm damage cannot affect you. If it does you need to act fast for a better chance of restoring your home and possessions. Our IICRC-Certified technicians come equipped to extract water and assess the damage to the structure.  We understand that getting your home dry and your belongings restored is your number one priority. We are here to help!

Hiring a Professional for Mold Remediation is Essential

11/7/2017 (Permalink)

Mold Remediation Hiring a Professional for Mold Remediation is Essential We can treat residential and commercial mold in Anne Arundel County.

Once you suspect you have mold you should call the SERVPRO professionals who have a proven process when dealing with mold infestation. Containment is the first step to prevent mold spores from cross contamination into other areas of the home. Air ducts need to be sealed as well since they are pathways to other rooms.  Once sealed off our crews remove all active mold by cleaning the surfaces and using HEPA vacuums to extract the spores.  Industrial sir scrubbers are used to cleanse the air.

Maintaining a low humidity and dry environment is the key to keeping mold growth from forming.  We can show you how to do this using dehumidifiers and air movers.

Our commitment to returning you to a clean and safe home is what drives each step of the process.  If you have any questions about our process or suspect you have mold, call 410.647.8181 today. 

Paper, Paper Everywhere

10/10/2017 (Permalink)

Commercial Paper, Paper Everywhere Document Restoration is possible when you call SERVPRO of Annapolis/Severna Park.

How much paper do you think your office uses in a day?

In a month?

In a year? 

Many businesses have made efforts to go “paperless” but paper is still a large part of many commercial businesses.  Law firms, education institutes, accountants, and medical offices all have important documents that, if lost, would devastate the business. 

Did you know there is a way to restore those documents if damaged?

SERVPRO of Annapolis/Severna Park has the capability to restore important documents using different restorative drying processes. In many water damages there is bacteria introduced to the environment. The latest vacuum freeze-drying method, as well as gamma irradiation technology for sterilizing allow us to preserve and sanitize the documents most important to you. The technology we use is the only method approved by the National Archives and Records Administration and General Services Administration. For your home or office document needs call 410.647.8181.

Fire Prevention Week

10/10/2017 (Permalink)

Fire Damage Fire Prevention Week Emergency Fire Planning saves lives.

National Fire Protection Association has offered these tips during Fire Prevention Week, October 8-14,2017. Fire moves very fast, estimates say you have less than 2 minutes to get out safely.

  1. Draw a map of your home including all windows and doors
  2. Find two ways out of every room
  3. Clear path from all windows and doors
  4. Choose an outdoor meeting place away from the structure & Call 911
  5. Test your smoke alarm
  6. Practice your drill with the whole family
  7. Fine tune the plan based on the practice run

Remember that people cannot be replaced, nothing is as important as getting out safely. Once you can safely return to the home you can then think about calling for assistance with smoke, fire or water damage. The sooner you have SERVPRO professionals on site, the sooner they can begin the restoration process.

Who cleans those cushions?

10/10/2017 (Permalink)

Commercial Who cleans those cushions? SERVPRO of Annapolis/Severna Park cleans those cushions.

Do you ever think about what you are sitting on? In the hotel lobby, on the bus, in a conference room, or auditorium where hundreds of people have been before you.  You do not need to be a germaphobe to know that all those people have left behind something,and germs can cause health effects.

As individuals, we can wash our hands or use sanitizer to combat these leave behinds.  As commercial businesses, you too can do something to keep your property clean, Call SERVPRO of Annapolis/Severna Park for a cleaning estimate. We have been cleaning commercial upholstery, carpets and train cushions for years to minimize visual dirt as well as those pesky germs.  These cleanings are a value add to your guests and enhance the longevity of your property.  For a free estimate call 410.647.8181 now.

What will your sign say?

9/12/2017 (Permalink)

Commercial What will your sign say? Don't let a disaster close your doors.

Almost forty percent of business do not reopen after a disaster per FEMA . Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place.   By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage affect your business.

Would staff know where to direct first responders?

Do your employees know your chain of command?

Do your managers know where water shut off valves are?

Thankfully, SERVPRO of Annapolis/Severna Park can help with getting your plan underway.  Not only do we offer a FREE customized Emergency Ready Profile, we have Pre- Disaster Agreements that set us up to be on call for your fire, water, and mold damages.   

Creating a plan now is what will make the difference in what your sign will say. Call 410.647.8181 to schedule your FREE planning appointment.

Diane Whittles helps keep local businesses doors open

9/12/2017 (Permalink)

Commercial Diane Whittles helps keep local businesses doors open Diane helps local historical sites, businesses and residences to stay open after a disaster.

Whether it's a coastal storm, tidal flooding or the long-term reality of sea level rise, properties and public spaces within the flood hazard area are at risk.  Even the most conservative projections indicate that we might anticipate an increase in sea level and flood elevations of nearly 4 ft. by 2100. Annapolis and the surrounding area have many historical buildings,commercial businesses and monuments in these zones.  Area leaders are working on plans to minimize the effect on our local history. Weather It Together is the Annapolis community-based planning initiative designed to adapt communities to minimize the risks associated with flooding.

Diane Whittles, owner of SERVPRO® of Annapolis/Severna Park and SERVPRO® of Edgewater/Deale-Churchton/Lothian has over 40 years of experience with flooding and the effects it can have on individuals, businesses and cities.  She has seen the devastation and financial toll that water damage can have. Making every effort to help people prepare for these situations is a key component of Diane’s messaging, she would like to help people avoid disasters.   This fell right in line with the Weather It Together initiative. Each month WIT hosts a guest speaker that shares research, experiences or strategies they have been a part of.  Ellicott City leaders, Office of Emergency Management, FEMA, DNR, Historic Preservation Council and many more have all participated and collaborated to educate our community.

The collaboration doesn’t stop locally, Keeping History Above Water will be hosting its second annual conference in Annapolis, October 29-31 to share best practices, promote dialogue and engage new audiences.  Session speakers will include Dr. David Guggenheim, President, Ocean Doctor Inc., James B, Balocki, Deputy Assistant Secretary of the Navy (Installations and Facilities), and Annapolis’s very own, Lisa Craig, Chief of Historic Preservation. Mrs. Whittles choose to be a sponsor of the conference to help spread awareness of flooding issues and be a resource for those who are effected by flooding and water damage.  SERVPRO has been a unique added value to WIT and the KHAW group. Their experience in post disaster assistance has helped people understand the long-term effects from flooding and the cost to recover. In partnership with KHAW and WIT Diane and her team are continuing to serve the community in which they hold so dear.

Help for Sandwich Generation is right here in Annapolis/Severna Park

8/10/2017 (Permalink)

Biohazard Help for Sandwich Generation is right here in Annapolis/Severna Park Boxes can get wet and grow mold. Let SERVPRO of Annapolis/Severna Park help with that.

Sandwich generation is the term for people who are raising their own kids and caring for their aging parents. 47% of those ages 40-50 fall into this category.  Caregivers are dealing with health issues, financial issues and many times a second home to take care of if the parent is aging in place.  

Many aging parents are not able to maintain the home and can end up with mold, water damage or hoarding. These are all additional stressors for caregivers.

SERVPRO of Annapolis/Severna Park can help take some stress away for the sandwich generation.  Our team is trained to mitigate water damages, mold and the biohazards that can be associated with hoarding.  Not all hoarding looks like what you see on the TV show "Hoarders".  Basements, attics or spare rooms can become overrun with boxes and with any bit of moisture, fungi, mold and other bacteria can begin to grow.  Our franchise is ARBA certified and will use proper protective gear to assess the situation, decontaminate and restore the property so it is safe for you and your family member.

If you are stuck in the middle and need help call 410.647.8181.

Revised Tropical Storm and Hurricane Forecast has impact on Anne Arundel County

8/10/2017 (Permalink)

Storm Damage Revised Tropical Storm and Hurricane Forecast has impact on Anne Arundel County Millersville, is your disaster kit ready?

Forecasters have recently increased their forecast of named storms and major hurricanes. Predictions from May of 2017 were much lower, but due to current conditions in the Atlantic we are in for an “extremely active season”.  What does that mean for residents of Arnold, Severna Park and Annapolis?

Peak season is Mid-August through late October.  Preparation starts NOW! 

  1. Download a weather or local emergency operations app that will send alerts to your cell phone when there are weather alerts for your location.
  2. Pack a Disaster Kit -details here
  3. Know your plan for the family if you need to evacuate, power goes out or what to do if your home is effected by storm damage
  4. Prepare your home
    1. Tree limbs cut back
    2. Secure loose rain gutters, clean debris and leaves from them
    3. Purchase, check and gas up generator
  5. Add SERVPRO of Annapolis/Severna Park to your cell phone 410.647.8181

Once a weather alert is issued make sure to stay tuned to radio for local announcements for updates and instructions.  Safety is the most important thing during storm cleanup.  Avoid down power lines, standing water and debris fields.  Calling SERVPRO to help after a storm, and letting our trained professionals help is what we are here for.

For more information about the forecast and preparedness visit the National Hurricane Center.

For assistance with storm damage, flooding, mold or fire restoration call 410.647.8181 for the fastest response.

Waterspout spotted near Annapolis/Severna Park

7/20/2017 (Permalink)

General Waterspout spotted near Annapolis/Severna Park Waterspouts have recently been spotted near Annapolis/Severna Park.

On Saturday July 15th, around lunchtime, witnesses say a waterspout was seen on the Chesapeake Bay moving east towards the Shore.  You can see video HERE. This experience caught many boaters by surprise and brought to light how quickly the weather can change while out on the water.  Waterspouts can be difficult to predict like much of the Annapolis areas weather.  Here are several suggestions to follow when heading out on the water.

  1. Check the National Weather Service before you leave
  2. Install a weather alert app on your phone
  3. Let someone know what waterway you will be on
  4. Make sure flares are not expired

Once you are out on the water and encounter bad weather, you should immediately return to land. The closest land may not be your original destination but it is important to return to shore. During the trip to shore you should put on personal flotation devices as a precaution. Returning safely is the most important part of the boating trip.

SERVPRO of Annapolis/Severna Park is your local fire, water and mold restoration company.

Available 24/7/365 at 410.647.8181

National Night Out

7/20/2017 (Permalink)

Community National Night Out National Night Out event held in Severna Park.

National Night Out is an annual community-building event created to promote relationship between neighborhoods and law enforcement.  The ability to bring police and communities together under positive circumstances is one of the greatest benefits to this event.  Local communities can register to host a NNO event that is FREE to the public.  Residents from around Annapolis, Millersville, Severna Park and Arnold can participate on August 1, 2017 at Earleigh Heights VFD from 5:30-8pm.  Families will enjoy lite fare, beverages, ice cream, giveaways, police demonstrations and vehicles on display.  Local business will be supporting these efforts as well.  Keep an eye out for the green cars and shirts of SERVPRO of Annapolis/Severna Park! Supporting our local police and fire departments is a top priority for our company, as is supporting residents when fire, flooding or mold situations arise.

Anne Arundel County Eastern District: National Night Out full details HERE

Annapolis/Severna Park offering Summer Cleaning Special

7/10/2017 (Permalink)

Cleaning Annapolis/Severna Park offering Summer Cleaning Special Carpet Cleaning Special is available until September 1st.

It is mid-July and the kids have been out of school for almost 6 weeks!  A lot of dirt can build up over that time and the good news is SERVPRO® of Annapolis/Severna Park has the answer.

Our Summer Cleaning Special offers 10% OFF Carpet Steam Cleaning Service*.

Services Include:

  • Vacuum
  • Pre-Treatment
  • Spot Treatment

*Minimum service call of $225.00 applies.  Offer Expires September 1, 2017.

The SERVPRO® carpet and upholstery cleaning service will not only get out the dirt you see, but will also remove the unwanted dust you don’t. Professionally cleaned carpet and furniture will allow you to enjoy the spirit of summer while you let us do the dirty work.

It is not too late to have the Air Ducts cleaned. All that great AC blowing through the house can also be sending dust and bacteria along with it.  The kids are home for another 7 weeks, call now to have the cleaned to improve the air quality for everyone in the home.

Summer specials are not only for your home, but also for offices, daycare , businesses, and warehouses. Let us help you get over the mid-summer hump.

Call us today to schedule a cleaning service, 410-647-8181.

Anne Arundel Residents battling dampness and mold- You are not alone!

7/10/2017 (Permalink)

Mold Remediation Anne Arundel Residents battling dampness and mold- You are not alone! Mold growth after a small bathroom leak. High humidity in an un-ventilated bathroom can lead to this.

Summer humidity in our area can lead to a constant battle against dampness in your home.  As the peak of summer hits and temperatures in the high nineties and one hundreds, with humidity levels over 80% this is the time to make sure you are on top of the situation.   Failure to control the moisture in your Annapolis, Arnold, Severna Park or Millersville home can lead to ideal conditions for mold to grow.

 Steps to Control Moisture

  1. Air Conditioning the home
  2. Dehumidifiers in basements, that are particularly damp
  3. Promptly fixing any leaky roofs, windows or pipes
  4. Thoroughly cleaning and drying after flooding
  5. Ventilating showers, laundry and cooking areas

If you suspect that you have mold SERVPRO of Annapolis/ Severna Park is available to help remediate, you are not alone!

Call 410.647.8181 to schedule our IICRC Certified technicians.

Learn more about our mold services HERE

County Parks and Recreation has a lot to offer Annapolis/Severna Park Residents

7/3/2017 (Permalink)

Community County Parks and Recreation has a lot to offer Annapolis/Severna Park Residents Kinder Farm Park offers trails, playgrounds and the 4-H livestock.

July, starts Parks and Recreation Month. Anne Arundel County Parks and Recreation offer an array of activities for people of all ages.  Getting out and being a part of your community has benefits ranging from easing stress to increasing physical activity which can lead to health improvements. . In July you can visit the Blacksmith Shop at Kinder Farm Park on Sunday July 2nd or the Sawmill on July 5th from 9 am-noon. If music is more your speed Sweet Leda will be performing at Quite Waters Park in Annapolis on July 15th at 6 pm.  For those looking to get active this summer The Hope, Skip and Jump 5K is on July 29th in Annapolis.  All these events and more can be found at http://www.aacounty.org/departments/recreation-parks/.  SERVPRO of Annapolis/Severna Park would like to also invite you to the Greater Severna Park & Arnold Chamber of Commerce July 4th parade which is always a summer favorite. Enjoy the amazing activities in our county and do not forget to call SERVPRO of Annapolis/Severna Park for your water and fire restoration needs.

Get our READY PLAN app today!

6/20/2017 (Permalink)

Water Damage Get our READY PLAN app today! Be READY should a water damage happen with our SERVPRO READY APP.

Annapolis/ Severna Park residents can get help faster and easier by downloading the SERVPRO® Ready Plan app, for FREE.  This easy to use application allows you to create a SERVPRO® Emergency Ready Profile for your home or business.  You will take a few minutes to enter critical property details that you might need following a loss.  Easy to follow prompts will guide you through the short process.  These important details will be at your fingertips should you suffer a water damage or fire loss in the future. 
The App contains weather updates as well as steps to take during a water, fire, mold or vandalism damage while you wait for the SERVPRO team to arrive. 

SERVPRO® of Annapolis/Severna Park is happy to assist commercial property owners/managers through the Emergency Ready Profile creation.  Call us today at 410.647.8181 and ask to speak with a sales and marketing representative.

You can download the app from iTunes HERE  

or for android phones HERE

SERVPRO supports Mens' Health Month

5/4/2017 (Permalink)

Community SERVPRO supports Mens' Health Month SERVPRO Crew rocking the blue!

April is national Testicular Cancer awareness month. Our team has joined Anne Arundel County Professional Firefighters, Local 1563 who have been selling t-shirts since 2013, and raised over $26,000 for the DeCesaris Cancer Center at Anne Arundel Medical Center in Annapolis. The Geaton and JoAnn DeCesaris Cancer Institute is a comprehensive, regional leader in cancer care that includes the latest in prevention, screening, diagnosis and treatment. Many different types of cancer specialists collaborate and contribute to the care of the patients.  SERVPRO of Annapolis/ Severna Park supported the cause by wearing the blue shirts on Fridays in April. 

It is not talked about often but, testicular cancer, the leading cancer in men 15-44, can strike at any age, yet it's hardly talked about. When detected early, it has a survival rate of over 95%.  It is important to raise awareness to help save lives.  For more information check out DeCesaris Cancer Institute.

Annapolis/Severna Park Smoke and Soot Cleanup

9/6/2016 (Permalink)

Fire Damage Annapolis/Severna Park Smoke and Soot Cleanup Smoke and Soot Damage Can Cause a Pervasive Odor in Your Annapolis/Severna Park Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Annapolis/Severna Park will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?


Call Us Today –  410-647-8181

Hurricane Preparedness - Be Ready

8/17/2016 (Permalink)

With Hurricane season approaching, there are two keys to weather safety that everyone should know.  That is to PREPARE for the risks and to ACT on those preparations when alerted by emergency officials.

Before a Hurricane:

  • To begin preparing, you should build an emergency kit and make a family communications plan.
  • Know your surroundings
  • Learn the elevation level of your property and whether the land is flood-prone.
  • Identify levees and dams in your area and determine whether they pose a hazard to you.
  • Learn community hurricane evacuation routes and how to find higher ground.
  • Make plans to secure your property
  • Cover all of your home's windows
  • Install straps or additional clips to securely fasten your roof to the frame structure.
  • Be sure trees and shrubs around your home are well trimmed so they are more wind resistant.
  • Clear loose and clogged rain gutters and downspouts.
  • Reinforce your garage
  • Plan to bring in all outdoor furniture, decorations, garbage cans and anything else that is not tied down.
  • Determine how and where to secure your boat.
  • Install a generator for emergencies.
  • If in a high-rise building, when high winds are present, be prepared to take shelter on a lower floor because wind conditions increase with height, and in a small interior room without windows.
  • Consider building a safe room. 
  • Call SERVPRO of Annapolis/Severna Park – 410-647-8181

    Annapolis/Severna Park Residents:  Follow These Mold Safety Tips If You Suspect Mold

    7/21/2016 (Permalink)

    Mold Remediation Annapolis/Severna Park Residents:  Follow These Mold Safety Tips If You Suspect Mold Be careful! Without proper training, you could be spreading mold throughout your home.

    If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

    What to Do:

    ·         Stay out of affected areas.

    ·         Turn off the HVAC system and fans.

    ·         Contact SERVPRO of Annapolis/Severna Park for mold remediation services.

    What Not to Do:

    ·         Don’t touch or disturb the mold.

    ·         Don’t blow air across any surfaces with visible or suspected mold growth.

    ·         Don’t attempt to dry the area yourself.

    ·         Don’t spray bleach or other disinfectants on the mold.

    About Our Mold Remediation Services

    SERVPRO of Annapolis/Severna Park specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

    If You See Signs of Mold, Call Us Today – 410-647-8181

    For Immediate Service in Annapolis, Arnold, or Severna Park, Call SERVPRO

    7/12/2016 (Permalink)

    General For Immediate Service in Annapolis, Arnold, or Severna Park, Call SERVPRO Annapolis, Severna Park and Arnold residents, we provide immediate service day or night!

    SERVPRO of Annapolis/Severna Park provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Anne Arundel County. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

    ·         24-Hour Emergency Service

    ·         Faster to Any-Sized Disaster

    ·         Highly Trained Restoration Technicians

    ·         A Trusted Leader in the Restoration Industry

    ·         Locally Owned and Operated

    ·         Advanced Restoration and Cleaning Equipment 

    Have Questions? Call Us 24/7 – 410-647-8181

    Residential Services

    Whether your Annapolis or Severna Park home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

    ·         Water Damage Restoration

    ·         Fire Damage Restoration

    ·         Mold Remediation

    ·         Storm Damage Restoration

    ·         Cleaning Services

    ·         Building/Reconstruction Services

    Commercial Services

    There's never a convenient time for fire or Water damage to strike your Annapolis commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services.  

    ·         Commercial Water Damage Restoration

    ·         Commercial Fire Damage Restoration

    Anne Arundel County Residents: We Specialize in Flooded Basement Cleanup and Restoration!

    6/24/2016 (Permalink)

    Storm Damage Anne Arundel County Residents: We Specialize in Flooded Basement Cleanup and Restoration! This Annapolis home’s basement flooded due to heavy rains.

    A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Annapolis basement could flood, including: 

    ·         A blocked or failed sewer lateral pipe

    ·         Heavy rain causes surface water to pool around your home

    ·         Storm sewer backup

    ·         Sanitary sewer backup

    ·         Foundation drainage failure

    ·         Water supply-line break or hot-water tank failure

    ·         And many more

    Have Questions about Basement Flooding?

    Call Today – 410-647-8181

    If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

    The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Annapolis/Severna Park and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

    We are Flooded Basement Specialists:

    ·         We are Available 24 hours/7 days per week

    ·         We’re a Preferred Vendor to many National Insurance Companies

    ·         We Bill The Insurance Directly – One Less Thing For You To Worry About

    ·         Our Technicians are Highly-Trained  in Water Restoration Techniques

    ·         We use s500 IICRC Restoration Standards

    ·         Advanced Inspection and Extraction Equipment

    Basement Flooded? Call Us Today – We’re Ready To Help 410-647-8181

    American Bio Recovery Association

    6/9/2016 (Permalink)

    Biohazard American Bio Recovery Association Diane Whittles

    Diane Whittles of SERVPRO of Annapolis/Severna Park and SERVPRO of Edgewater/Deale-Churchton/Lothian has just been accepted into ABRA (American Bio Recovery Association).

    This affiliation means that SERVPRO has been approved and acknowledged for it’s expertise in Bio Recovery, Crime Scene Clean-Up, Hoarding Clean-up, as well as unexpected death situations.  

    Faster to your Annapolis Water Damage Event

    6/2/2016 (Permalink)

    Water Damage Faster to your Annapolis Water Damage Event SERVPRO of Annapolis/Severna Park provides 24 hour fire and water damage restoration service in Annapolis, Severna Park, and Arnold.

    Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Annapolis/Severna Park provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

    Faster To Any Size Disaster

    Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Annapolis/Severna Park arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

    Need Emergency Service? Call Us 24/7 – 410-647-8181

    Water Damage Timeline

    Within Minutes

    ·         Water quickly spreads throughout your property, saturating everything in its path.

    ·         Water is absorbed into walls, floors, upholstery, and belongings.

    ·         Furniture finishes may bleed, causing permanent staining on carpets.

    ·         Photographs, books, and other paper goods start to swell and warp.

    Hours 1 - 24:

    ·         Drywall begins to swell and break down.

    ·         Metal surfaces begin to tarnish.

    ·         Furniture begins to swell and crack.

    ·         Dyes and inks from cloth and paper goods spread and stain.

    ·         A musty odor appears.

    48 Hours to 1 Week:

    ·         Mold and mildew may grow and spread.

    ·         Doors, windows, and studs swell and warp.

    ·         Metal begins to rust and corrode.

    ·         Furniture warps and shows signs of mold.

    ·         Paint begins to blister.

    ·         Wood flooring swells and warps.

    ·         Serious biohazard contamination is possible.

    More Than 1 Week:

    ·         Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.

    ·         Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.


    About SERVPRO of Annapolis/Severna Park

    SERVPRO of Annapolis/Severna Park specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

    Restoring Your Annapolis/Severna Park Commercial Property after A Water Damage Event

    5/24/2016 (Permalink)

    Commercial Restoring Your Annapolis/Severna Park Commercial Property after A Water Damage Event Commercial Water Damage Events Present Unique Challenges

    Flooding and water damage events at Annapolis or Severna Park commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

    Restoring Commercial Properties Presents Unique Challenges

    Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

    About SERVPRO of Annapolis/Severna Park

    SERVPRO of Annapolis/Severna Park specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

    Have water damage in your business? Call us today! 410-647-8181

    Does Your Annapolis Home Have A Mold Problem?

    5/20/2016 (Permalink)

    Mold Remediation Does Your Annapolis Home Have A Mold Problem? In Annapolis, mold can spread through a home in as little as 48 hours.

    Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

    ·         Mold is present almost everywhere, indoors and outdoors.

    ·         Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.

    ·         Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.

    ·         Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.

    ·         Mold often produces a strong, musty odor and can lead you to possible mold problem areas.

    ·         Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

    If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

    If You See Signs of Mold, Call Us Today – 410-647-8181

    Annapolis/Severna Park Residents: We provide immediate service day or night!

    5/10/2016 (Permalink)

    General  Annapolis/Severna Park Residents: We provide immediate service day or night! We serve Annapolis, Severna Park, Arnold, Crownsville, and Millersville.

    SERVPRO of Annapolis/Severna Park provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Annapolis, Severna Park, and Arnold. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

    ·         24-Hour Emergency Service

    ·         Faster to Any-Sized Disaster

    ·         Highly Trained Restoration Technicians

    ·         A Trusted Leader in the Restoration Industry

    ·         Locally Owned and Operated

    ·         Advanced Restoration and Cleaning Equipment 

    Have Questions? Call Us 24/7 – 410-647-8181


    Residential Services

    Whether your Annapolis or Severna Park home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

    ·         Water Damage Restoration

    ·         Fire Damage Restoration

    ·         Mold Remediation

    ·         Storm Damage Restoration

    ·         Cleaning Services

    ·         Building/Reconstruction Services


    Commercial Services

    There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services.

     ·         Commercial Water Damage Restoration

     ·         Commercial Fire Damage Restoration

    The 3 Categories of Water Damage

    5/3/2016 (Permalink)

    In the event of a water damage, We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

    Category 1 Water Damage

    That which is clean at the releasing source and does not pose a hazard if consumed by humans. Category 1 water may become progressively contaminated as it mixes with soils on or within floor coverings or building assemblies (walls, decking, subflooring). Time and temperature, which promote the growth and amplification of microorganisms in water can cause Category 1 water to degrade. Examples: burst water pipes, failed supply lines on appliances, vertically falling rainwater.


    Category 2 Water Damage

    That which begins with some degree of contamination and could cause sickness or discomfort if consumed by humans. As with Category 1 water, time and temperature can cause Category 2 water to become progressively more contaminated.


    Category 3 Water Damage

    That which is highly contaminated and could cause death or serious illness if consumed by humans. Examples: sewage, rising flood water from rivers and streams, ground surface water flowing horizontally into homes. There are two ways in which water enters a building as a result of wind storm damage:

    The first involves falling or windblown rainwater that enters as a result of damage to roof components or wall assemblies. The second involves horizontally traveling ground surface water (Category 3) containing silt and soil contaminants that infiltrate into structures, generally through doors or around foundation walls. This ground surface water (storm surge) may accumulate to a depth of several inches or several feet. When structures are partially submerged or remain substantially flooded for weeks, far more elaborate procedures usually are required.

    Have a water damage emergency? Call us today, 410-647-8181

    2016 Public Safety Awards Ceremony

    4/26/2016 (Permalink)

    Community 2016 Public Safety Awards Ceremony 2016 Public Safety Awards Ceremony

    SERVPRO of Annapolis/Severna Park Commercial Marketing Rep, Trish Turner was in attrendence at the 2016 Public Safety Awards Ceremony. The 100 Club of Anne Arundel County provides supplemental benefits to the families of Law Enforcement Officers, Firefighters and Emergency Medical Personal who have lost their lives in the Line of Duty in service to Anne Arundel County. 

    Thank you for your service. We proudly support you .  

    Annapolis Residents: We Specialize in Flooded Basement Cleanup and Restoration!

    4/25/2016 (Permalink)

    Water Damage Annapolis Residents: We Specialize in Flooded Basement Cleanup and Restoration! Basement Flooding

    A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Annapolis basement could flood, including: 

    ·   A blocked or failed sewer lateral pipe

    ·   Heavy rain causes surface water to pool around your home

    ·   Storm sewer backup

    ·   Sanitary sewer backup

    ·   Foundation drainage failure

    ·   Water supply-line break or hot-water tank failure

    ·   And many more

    Have Questions about Basement Flooding?


    Call Today – SERVPRO of Annapolis/Severna Park

    If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

    The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of Annapolis/Severna Park and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

    We are Flooded Basement Specialists:

    ·  We are Available 24 hours/7 days per week

    ·  We’re a Preferred Vendor to many National Insurance Companies

    ·  We Bill The Insurance Directly – One Less Thing For You To Worry About

    ·  Our Technicians are Highly-Trained  in Water Restoration Techniques

    ·  We use s500 IICRC Restoration Standards

    ·  Advanced Inspection and Extraction Equipment

    Basement Flooded? Call Us Today – We’re Ready To Help 410-647-8181

    Annapolis Regional Library

    4/12/2016 (Permalink)

    Annapolis Regional Library reopened today! SERVPRO Owner, Diane Whittles, and General Manager, Chris Goedeke are pictured with library staff Rudy Rodela, Maribel Ibrahim, and Gloria Harbertz.  SERVPRO of Annapolis was thrilled to be a part of the process, drying out an essential county facility!  Whittles said, “We perform restoration services daily but to work with such a cooperative and cohesive team at the library made our job that much easier.  I hope county residents realize how fortunate we are to have the plentiful resources provided by county libraries and their dedicated staff!”  

    What's Lurking in your ducts?

    4/4/2016 (Permalink)

    Dust, pet dander, and other containments from everyday living are circulated through your ducts and can decrease the efficiency of your HVAC heating and cooling system causing it to work much harder. Keeping the ductwork clean can extend the life span of the equipment by allowing it to operate at peak condition, which saves you money.

    Duct Cleaning Can:

    • Remediate Bacteria, Fungi and Mold
    • Reduce Potential for Mold Growth
    • Restore Peak Energy Efficiency
    • Eliminate Offensive Odors

    Since the ventilation system is often the biggest culprit in poor
    indoor air quality, keeping your ductwork clean should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold and irritating dust throughout your building or home. These Contaminants from day to day living are sucked into your HVAC system and recirculated throughout your home over and over. This causes a buildup over time inside the ductwork. This buildup can cause problems for people with asthma and other respiratory health conditions, auto immune disorders, and environmental allergies.

    The EPA’s website states: “In the last several years, a growing body of scientific evidence has indicated that the air within homes and other buildings can be more seriously polluted than the outdoor air in even the largest and most industrialized cities. Other research indicates that people spend approximately 90 percent of their time indoors. Thus, for many people, the risks to health may be greater due to exposure to air pollution indoors than outdoors.” Cleaning your ducts can sweep away years of dust and dirt, helping to reduce potential for damage and health risks.

    In some circumstances, such as after a fire, smoke or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. This includes certain odors as well. In these cases a Duct Cleaning Professional can often restore the ductwork to pre-damage condition. It is also recommended that you have the ductwork cleaned after buying a home or after a renovation.  Just like carpet cleaning, having your ductwork cleaned should be part of your home maintenance routine. 

    Call us today to schedule your duct cleaning! 410-647-8181

    Spring Cleaning

    3/23/2016 (Permalink)

    Spring is here, it’s finally here! Now it’s time to get started on your spring cleaning “to do list”. Spring cleaning is a tradition that allows us to freshen up our homes after a long winter. So open up those windows, let the fresh air in, and call SERVPRO of Annapolis/Severna Park to help you with those deep cleaning tasks!

     We offer a variety of services to get your home spring ready including:

    Carpet and Upholstery Cleaning:
    The SERVPRO carpet and upholstery cleaning service will not only get out the dirt you see, but will also remove the unwanted dust you don’t. A professionally cleaned carpet and furniture may make all the difference in brightening up a room and freshening up your home.


    Hard Floors:
    Months of salt and dirt tracked into your home and onto your tiled floors? Our technicians can clean the tile and grout and make it like winter never even happened.


    Air Duct Cleaning:
    We all have tasks around the house that don’t make it to the top of our priority list. Properly maintaining your home’s air ducts should not be one of them. Regular duct cleaning can increase your home’s heating and cooling efficiency and improve the quality of the air you and your family breathe.


    Odor Removal:
    Your basic cleaning service is not going to have the expertise to effectively deodorize your home. Take advantage of SERVPRO’s residential cleaning services to remove unwanted odors.


    Remember, spring cleaning isn’t only for your home, but also for offices, daycares, businesses, and warehouses. Let us help you get ready for warm weather.

    Call us today to schedule a cleaning service, 410-647-8181!

    Take Action after a Natural Disaster

    3/17/2016 (Permalink)

    If your property has been damaged in a natural disaster—hurricane, tornado, flood, earthquake or fire—there are some important steps you can take in the immediate aftermath to ensure your safety and minimize financial loss. Consider the following actions:

    Enter with caution. Damaged homes or buildings could be structurally unsafe; use extreme caution when navigating those areas, and don’t enter unless absolutely necessary. Debris and other hazards are unsafe.

    Secure the property. In cases of significant structural damage or security concerns, determine whether the damaged area needs to be secured with temporary fencing or another type of barrier to keep out unwanted guests.

    Notify your insurer. Call your insurance company to inform them there’s been a disaster and to file an official claim. Take down the claim number and any relevant contact information for whomever will handle your claim. If your vehicle sustained damage, contact your automobile insurer.

    Notify utility companies. If property damage includes disruption to water, gas or electric utilities, contact the companies right away to shut off service. Failing to do so could pose a safety risk to you or emergency responders in and around the disaster area.

    Take photos of the damage. Beginning with the property’s exterior, take photographs of the damage. If it’s safe to enter the structure, take photographs of interior damage as well. These will come in handy for insurance purposes.

    Take inventory of your damaged belongings. Make a list of your damaged personal items and ensure you have photographs. Include the price of large appliances or valuable items with your list and, if possible, surviving receipts.

    Do You Have Flood or Storm Damage? Fire damage? Call Us Today 410-647-8181

    Positions Available

    3/3/2016 (Permalink)

    SERVPRO of Annapolis/Severna Park is hiring! Join our team today!

    About the Position:

    We are currently interested in selecting a Water Restoration Tech and Production Helpers to join our team.  The details for this positions are as follows:

    Responsibilities:

    ·         Perform disaster restoration services in accordance with SERVPRO Production Guidelines

    ·         Comply with safety practices

    ·         Job-site management

    ·         Job file documentation

    ·         Monitor, communicate and respond to customer needs

    ·         Communicate job-site details to Production Manager

    ·         Participate in maintenance of equipment, vehicles and facilities

    ·         Other responsibilities as assigned

    Requirements:

    ·         Valid driver’s license

    ·         Excellent communication and organizational skills

    ·         Availability to work beyond standard operating hours (evenings, weekends, etc.) when needed

    ·         Ability to be on-call for emergency services (on rotation)

    ·         Must pass criminal background check

    Bonus Points:

    ·         IICRC Certifications

    Perks:

    ·         Aggressive benefits package

    ·         Excellent opportunity for advancement

    ·         Opportunity to earn pay increases, bonuses and promotions based on exceptional performance rather than seniority

    Email Resume to Brittany@SERVPROannapolis.com

    Storm Damage Cleanup and Restoration

    2/24/2016 (Permalink)

    Storm and flood damage require specialized restoration techniques and equipment. When a storm hits your home, you need the company with storm damage experience and expertise. SERVPRO of Annapolis/Severna Park can respond immediately to storm and flooding conditions.

     SERVPRO is faster to any disaster. We’re dedicated to responding immediately to water and storm damage emergencies. A fast response lessens the damage, limits further damage, and reduces cost. As leaders in the storm and water damage industry, we have advanced training and expertise, not to mention a tremendous amount of hands-on experience. We use this training and experience to quickly dry your home and restore it back to pre-storm condition.


    What you can do until help arrives:

    After any water damage situation, your primary focus should be safety first:

    • Is it safe to stay in the house?
    • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
    • Only do activities that are safe for you to perform.
    • Wet materials can be VERY heavy. Be careful!


    What To Do After Flooding

    • Remove excess water by mopping and blotting.
    • Wipe excess water from wood furniture after removal of lamps and tabletop items.
    • Remove and prop wet upholstery and cushions.
    • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
    • Turn air conditioning on for maximum drying in summer.
    • Remove colored rugs from wet carpeting.
    • Remove art objects to a safe, dry place.
    • Gather loose items from floors.


    What NOT To Do After Flooding

    • Don't leave wet fabrics in place. Hang furs and leather goods.
    • Don't leave books, magazines or other colored items on wet carpet or floors.
    • Don't use your household vacuum to remove water.
    • Don't use television or other household appliances.
    • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

    Do you have a water emergency? Call us today at 410-647-8181

    Sewage Cleanup

    2/17/2016 (Permalink)

    Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment is necessary to safely clean this type of contamination.

    Sewage Backup or Toilet Overflow? Call Us Today – (410) 647-8181

    There are three major types of contaminated water. SERVPRO of Annapolis / Severna Park will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

    The three types of contaminated water:

    Category 1: "Clean Water"

    This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

    • Water from a clean source like a broken water line
    • If left untreated, can degrade into category 2 or 3

    Category 2: "Gray Water"

    This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

    • May contain bacteria and viruses
    • Can quickly degrade into category 3 if left untreated

    Category 3: "Black Water"

    This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

    • May contain untreated sewage, harsh chemicals, and microbes
    • Water from flooding rivers or sewer backup

    24 Emergency Service

    Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.

    Freezing Pipes

    2/11/2016 (Permalink)

    One of the most common things to happen to a home during a cold snap is water damage caused by frozen pipes, especially if your pipes aren't insulated. Even where extremely cold weather is normal in winter, pipes freeze and cause all kinds of problems. Pipes freeze when they're exposed to freezing weather for a few days. Problems come up when frozen pipes thaw; cold weather makes pipes brittle and frozen water has less volume than running water. The pipe breaks due to the cold, water starts running and then you've got a mess on your hands.

    Pipes can freeze in 2 main areas – water coming in and water going out. You know water coming in is frozen because nothing comes out the tap. Frozen outgoing pipes from showers, toilets and sinks are a bigger problem because these will back up into the house; that's the reason it's always recommended to keep a little water dripping into the sinks and opening the cabinet doors under the sink ... running water doesn't freeze as easily as standing water.

         Every winter season, the pipes in your home are at risk of damage from freezing conditions. Low temperatures can cause your water pipes to freeze, and in some cases burst. Here in Maryland, we can go days with temperatures in the teens. The following tips can help you safeguard your home before, during and after a pipe freezes.

    Prevent Your Pipe From Freezing

  • Disconnect all gardening hoses and install covers on all outside faucets.
  • Keep your house temperature at 68 degrees or higher, even if you're leaving the house for an extended period of time.
  • Open cabinet doors below sinks to allow heat from the home to circulate.
  • Identify the location of the main water valve and the valve on your water heater. (Learning the location of these valves may come in handy during an emergency.)
  • Wrap pipes nearest exterior walls and in crawl spaces with pipe insulation or with heating tape. This can prevent freezing, especially for interior pipes that run along outside walls.
  • Close all windows near water pipes; cover or close open-air vents. Freezing temperatures combined with wind drafts can cause pipes to freeze more frequently.
  • Heat your basement and consider weather sealing your windows.
  • Insulate outside walls and unheated areas of your home.
  • If you plan to be away from home for an extended period of time, shut off water supply valves to your washing machine.
  • Monitor Freezing Pipe Conditions

  • Allow a faucet to drip slightly (lukewarm water) in order to minimize freezing.
  • The first sign of freezing is reduced water flow from a faucet.
  • Check your faucets for water flow and pressure before you go to sleep and again when you wake up.
  • Check pipes around your water meter, in unheated areas, near exterior walls and in crawl spaces.
  • These tend to be vulnerable to freezing conditions.
  • Identify cold air drafts coming in from a flute or chimney chase and caulk gaps that are near pipes.
  • If a Pipe Bursts 

  • Shut off water at the main valve.
  • If the break is in a hot water pipe, the valve on top of the water heater should be closed.
  • Call a professional restoration expert such as SERVPRO of Annapolis/Severna Park at 410-647-8181. Keep our number nearby for quick access.
  • Emergency Ready Profile

    1/28/2016 (Permalink)

    GIVE YOUR BUSINESS A SECOND CHANCE

    The SERVPROEmergency READY Profile Advantage

    As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are “Ready for whatever happens” speaks trust to your clients and employees that in the event your business is affected by a disaster, they don’t necessarily have to be.

    By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

    Call 410-647-8181 today for your free Emergency Ready Profile! 

    Do you have water damage from the storm?

    1/27/2016 (Permalink)

    Storm Damage Do you have water damage from the storm? Winter Storm Jonas.

    When you are dealing with water damage, immediate action is crucial. SERVPRO of Annapolis/Severna Park Professionals respond immediately and use advanced equipment and techniques to remove the water quickly. They closely monitor and document the drying process to verify your property is dried properly and thoroughly.

    Check out the tips below on what to do until help arrives.

    What you can do until help arrives

    After any water damage situation, your primary focus should be safety:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!
  • Have A Water Damage Emergency? 
    Call 410-647-8181

    What to Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

  • What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.
  • Employee Spotlight

    1/21/2016 (Permalink)

    Congratulations to our Production Manager Nick Whittles, he is now certified in Applied Structural Drying! The IICRC-approved Applied Structural Drying (ASD) course is designed to teach the effective, efficient and timely drying of water-damaged structures and contents, using comprehensive classroom and hands-on training, in order to facilitate appropriate decision making within a restorative drying environment. 

    How much snow is to much?

    1/19/2016 (Permalink)

    Stressing about the amount of snowfall your roof is equipped to handle? Check out this informative read and make sure you're taking the proper steps to keep your home safe. http://bit.ly/22IY6nU

    Emergency Ready Profile

    1/14/2016 (Permalink)

    Are you “Ready for whatever happens?”

    Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire, or an area flood.  The best time to plan for such events is not when the event happens, but well before it happens.

    The SERVPRO® Emergency READY Profile serves as a quick reference of important building and contact information or can be an ideal supplement to any well-designed emergency preparedness or existing contingency program.  Rather than simply reacting to disaster situations, most prefer proactive measures to establish a relationship with a restoration services company.  

    By working with SERVPRO® of Annapolis/Severna Park to develop your personalized Emergency READY Profile your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster.  SERVPRO® is a leader in water and fire damage response and can help you quickly get your property back in working order.

    Call Us at 410-647-8181 Today for a No Cost Assessment 

    of Your Facility!

    Before a Winter Storm

    1/14/2016 (Permalink)

    Winter Storms & Extreme Cold

     

    While the danger from winter weather varies across the country, nearly all Americans, regardless of where they live, are likely to face some type of severe winter weather at some point in their lives. Winter storms can range from a moderate snow over a few hours to a blizzard with blinding, wind-driven snow that lasts for several days. Many winter storms are accompanied by dangerously low temperatures and sometimes by strong winds, icing, sleet and freezing rain.

    One of the primary concerns is the winter weather's ability to knock out heat, power and communications services to your home or office, sometimes for days at a time. Heavy snowfall and extreme cold can immobilize an entire region.

    The National Weather Service refers to winter storms as the “Deceptive Killers” because most deaths are indirectly related to the storm. Instead, people die in traffic accidents on icy roads and of hypothermia from prolonged exposure to cold. It is important to be prepared for winter weather before it strikes.

     

    Before Winter Storms And Extreme Cold

    To prepare for a winter storm you should do the following:

    • Before winter approaches, add the following supplies to your emergency kit:
      • Rock salt or more environmentally safe products to melt ice on walkways. Visit the Environmental Protection Agency for a complete list of recommended products.
      • Sand to improve traction.
      • Snow shovels and other snow removal equipment.
      • Sufficient heating fuel. You may become isolated in your home and regular fuel sources may be cut off. Store a good supply of dry, seasoned wood for your fireplace or wood-burning stove.
      • Adequate clothing and blankets to keep you warm.
    • Make a Family Communications Plan. Your family may not be together when disaster strikes, so it is important to know how you will contact one another, how you will get back together and what you will do in case of an emergency.
    • A NOAA Weather Radio broadcasts alerts and warnings directly from the NWS for all hazards. You may also sign up in advance to receive notifications from your local emergency services.
    • Download FEMA’s Be Smart. Know Your Alerts and Warnings for a summary of notifications at:www.ready.gov/prepare. Free smart phone apps, such as those available from FEMA and the American Red Cross, provide information about finding shelters, providing first aid, and seeking assistance for recovery.
    • Minimize travel. If travel is necessary, keep a disaster supplies kit in your vehicle.
    • Bring pets/companion animals inside during winter weather. Move other animals or livestock to sheltered areas with non-frozen drinking water.

    Winterize Your Vehicle

    Check or have a mechanic check the following items on your car:

    • Antifreeze levels - ensure they are sufficient to avoid freezing.
    • Battery and ignition system - should be in top condition and battery terminals should be clean.
    • Brakes - check for wear and fluid levels.
    • Exhaust system - check for leaks and crimped pipes and repair or replace as necessary. Carbon monoxide is deadly and usually gives no warning.
    • Fuel and air filters - replace and keep water out of the system by using additives and maintaining a full tank of gas. A full tank will keep the fuel line from freezing.
    • Heater and defroster - ensure they work properly.
    • Lights and flashing hazard lights - check for serviceability.
    • Oil - check for level and weight. Heavier oils congeal more at low temperatures and do not lubricate as well.
    • Thermostat - ensure it works properly.
    • Windshield wiper equipment - repair any problems and maintain proper washer fluid level.
    • Install good winter tires - Make sure the tires have adequate tread. All-weather radials are usually adequate for most winter conditions. However, some jurisdictions require that to drive on their roads, vehicles must be equipped with chains or snow tires with studs.

    Update the emergency kits in your vehicles with:

    • A shovel
    • Windshield scraper and small broom
    • Flashlight
    • Battery powered radio
    • Extra batteries
    • Water
    • Snack food
    • Matches
    • Extra hats, socks and mittens
    • First aid kit with pocket knife
    • Necessary medications
    • Blanket(s)
    • Tow chain or rope
    • Road salt and sand
    • Booster cables
    • Emergency flares
    • Fluorescent distress flag

    Winterize Your Home

    • Winterize your home to extend the life of your fuel supply by insulating walls and attics, caulking and weather-stripping doors and windows, and installing storm windows or covering windows with plastic.
    • Winterize your house, barn, shed or any other structure that may provide shelter for your family, neighbors, livestock or equipment. Clear rain gutters; repair roof leaks and cut away tree branches that could fall on a house or other structure during a storm.
    • Maintain heating equipment and chimneys by having them cleaned and inspected every year.
    • Insulate pipes with insulation or newspapers and plastic and allow faucets to drip a little during cold weather to avoid freezing. Running water, even at a trickle, helps prevent pipes from freezing.
    • All fuel-burning equipment should be vented to the outside and kept clear.
    • Keep fire extinguishers on hand, and make sure everyone in your house knows how to use them. House fires pose an additional risk, as more people turn to alternate heating sources without taking the necessary safety precautions.
    • Learn how to shut off water valves (in case a pipe bursts).
    • Insulate your home by installing storm windows or covering windows with plastic from the inside to keep cold air out.
    • Hire a contractor to check the structural ability of the roof to sustain unusually heavy weight from the accumulation of snow - or water, if drains on flat roofs do not work.

    Know the Terms

    Know the terms used to describe changing winter weather conditions and what actions to take. These terms can be used to determine the timeline and severity of an approaching storm. (Advisory / Watch / Warning). The NWS also issues advisories and warnings for other winter weather, including blizzards, freezes, wind chill, lake effect snow, and dense fog. Be alert to weather reports and tune in for specific guidance when these conditions develop.

    Freezing Rain - Rain that freezes when it hits the ground, creating a coating of ice on roads, walkways, trees and power lines.

    Sleet - Rain that turns to ice pellets before reaching the ground. Sleet also causes moisture on roads to freeze and become slippery.

    Wind Chill- Windchill is the temperature it “feels like” when you are outside. The NWS provides a Windchill Chart to show the difference between air temperature and the perceived temperature and the amount of time until frostbite occurs. For more information, visit: www.nws.noaa.gov/om/windchill.

    Winter Weather Advisory - Winter weather conditions are expected to cause significant inconveniences and may be hazardous. When caution is used, these situations should not be life threatening. The NWS issues a winter weather advisory when conditions are expected to cause significant inconveniences that may be hazardous. If caution is used, these situations should not be life-threatening.

    Winter Storm Watch - A winter storm is possible in your area. Tune in to NOAA Weather Radio, commercial radio, or television for more information. The NWS issues a winter storm watch when severe winter conditions, such as heavy snow and/or ice, may affect your area but the location and timing are still uncertain. A winter storm watch is issued 12 to 36 hours in advance of a potential severe storm. Tune in to NOAA Weather Radio, local radio, TV, or other news sources for more information. Monitor alerts, check your emergency supplies, and gather any items you may need if you lose power.

    Winter Storm Warning - A winter storm is occurring or will soon occur in your area.

    Blizzard Warning - Sustained winds or frequent gusts to 35 miles per hour or greater and considerable amounts of falling or blowing snow (reducing visibility to less than a quarter mile) are expected to prevail for a period of three hours or longer.

    Frost/Freeze Warning - Below freezing temperatures are expected.

    Carbon Monoxide

    Caution: Each year, an average of 430 Americans die from unintentional carbon monoxide poisoning, and there are more than 20,000 visits to the emergency room with more than 4,000 hospitalizations. Carbon monoxide-related deaths are highest during colder months. These deaths are likely due to increased use of gas-powered furnaces and alternative heating, cooking, and power sources used inappropriately indoors during power outages.

    • Never use a generator, grill, camp stove or other gasoline, propane, natural gas or charcoal¬ burning devices inside a home, garage, basement, crawlspace or any partially enclosed area. Locate unit away from doors, windows and vents that could allow carbon monoxide to come indoors. Keep these devices at least 20 feet from doors, windows, and vents.
    • The primary hazards to avoid when using alternate sources for electricity, heating or cooking are carbon monoxide poisoning, electric shock and fire.
    • Install carbon monoxide alarms in central locations on every level of your home and outside sleeping areas to provide early warning of accumulating carbon monoxide.
    • If the carbon monoxide alarm sounds, move quickly to a fresh air location outdoors or by an open window or door.
    • Call for help from the fresh air location and remain there until emergency personnel arrive to assist you.

    For More Information Visit http://www.ready.gov/winter-weather

    Ice Dams

    1/7/2016 (Permalink)

    Storm Damage Ice Dams

    The winter season brings snow and ice to roofs all across the East Coast and along with the snow melt, damaging ice dams. With all the warm and cold fluctuations in our weather this year, ice damming is going to be a problem for many homeowners. Serious damage from ice damming is often subtle and slow to appear. Stained ceilings and walls, peeled paint, damaged plaster are all easily recognized and repairable. But other damage is not as obvious and often goes unchecked until very expensive repairs become urgently necessary. Here is information on exactly what ice dams are, what causes them, and what you should do if they do appear on your roof or cause damage inside your home:


    What Are Ice Dams?

    An ice dam is a wall of ice that forms at the edge of the roof, usually at the gutters or soffit. When it forms, the water then backs up behind the ice dam and creates a pool of water. This pool of water can leak into your home and cause damage to walls, ceilings, insulation, and flooring.

    What Causes Ice Dams?

    Ice dams are usually caused by heavy snowfall and improper ventilation in the attic. When the roofing system isn’t working right, indoor heat can rise through the ceiling into the attic and warm the roof surface. Snow on the heated part of the roof melts and flows down until it meets the part of the roof that is below freezing. At that point, the water freezes again. This process of thawing and refreezing is what causes an ice dam.

    How to Identify Ice Dams

    Below freezing temperatures come with warning signs on the exterior and interior of your home. Here are some warning signs:

    Exterior Signs

    ·         Icicles are usually one of the first warning signs of possible ice dams on your roof – especially if they are large, about 2 to 3 inches or more in diameter.

    ·         Ice buildup at the roof eaves

    ·         A buckled drip edge

    ·         Bowed face boards

    ·         Bowed exterior faucets

    Interior Signs

    ·                 Bubbling paint

    ·                 Buckling joint tape

    ·                 Smells/odors of moisture

    ·                 Bowing baseboards

    ·                 Dark stains on hardwood floors

    ·                 Signs of mold, mildew, and air quality

    ·                 Stained ceilings and walls

    Preventing Ice Dams

    If you think your home may be prone to experiencing an ice dam situation this winter, it’s a good idea to investigate the current condition of your home. Here are a few suggestions for preventing ice dams:

    ·         Check your roof for air leaks.

    ·         Ensure your home is well insulated. A well-ventilated attic is a cold attic, and a cold attic will not support the formation of ice dams.

    ·         Look for signs of inadequate ventilation. If you spot rust spots, rusty nails or a mildew smell these are all signals that moisture has formed on the inside of your roof.

    ·         Keep gutters clear of leaves and debris. A clogged gutter causes ice and snow to build up.

    ·         Install snow and ice slides. The slick metal allows snow to slide off the roof before it can melt and spawn an ice dam.

    ·         Don’t let snow accumulate. Consult a roofing professional to remove snow accumulation from your roof.

    ·         Inspect your roof regularly for signs of ice dams forming.

    If you experience water damage from ice dams and melting snow this winter, call SERVPRO of Annapolis/Severna Park at (410) 647-8181 to discuss your options. Our trained technicians can assess the damage caused by the ice dam and work with your insurance company to get all the problems fixed. Contact us to schedule an appointment today! 

    Protect your Home this Winter

    1/4/2016 (Permalink)

    Water Damage Protect your Home this Winter Cold weather can cause broken pipes in Severna Park.

    Being prepared and informed may help you to avoid the messy and often expensive issue of frozen pipes.  

    Protect water pipes from freezing by simply allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open allowing warm inside air to circulate around the pipes. If the building has outdoor faucets, consider shutting off at the main valve in the basement or crawl space. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe. 

    Insulating pipes that are close to the exterior of the home is a preventive measure as well.

    Winterize Your Home

    12/17/2015 (Permalink)

    General Winterize Your Home

    We all know it – winter is coming. Freezing temperatures, cold air, ice and snow make the warmth inside your house cozy and inviting. At least, that is, when your house is up to the task.

    Winterizing your house isn’t only about staying warm, however. Winter is notorious for busted pipes, invading pests or furnaces that suddenly fail to function, for instance, but winterizing your home helps prevent such unexpected surprises. Additionally, a house that isn’t winterized will consume more energy, and energy costs continue to rise dramatically every year. Failing to winterize your house will progressively cost you more money on top of repair headaches.

    Save more, worry less and stay comfortable by systematically checking your home’s condition and performing simple tasks around the property to ensure it is winter-ready. You can easily perform an effective, efficient weatherproofing job yourself over a weekend or two. Best of all, the work requires little investment beyond your time and perhaps a few basic supplies. Even the cost of additional insulation, if needed, pays off every time you open your utility bills.

    Servicing Furnaces and Ductwork

  • Check the house thermostat to ensure it works properly. Replace old thermostats with newer, programmable models that allow you to set a lower temperature while you are away or asleep and raise the temperature only when you need it. According to the Department of Energy, lowering the temperature about 10 degrees for eight hours a day may save you up to 10 percent a year.
  • Change your furnace filter. Always follow the recommended filter change schedule according to the furnace and filter type. This may vary from monthly to perhaps every six months.
  • Check the furnace pilot light to see if it is lit. Turn on the furnace and blower to ensure the furnace ignites and completes a full cycle, from warming up to blowing heat and shutting off the blower again. Hire a professional to evaluate the furnace and determine if it operates safely and efficiently.
  • Shine a light into your ducts to look for evidence of mold, pests or accumulations of dirt and debris. The EPA states that there isn’t yet enough evidence to suggest regular cleanings are necessary. Instead, clean ducts when moldy or excessively dirty. Consult a professional for more information and cleaning assistance.
  • Inspect the heating ductwork. Look for holes and loose connections, tightening, taping or replacing pieces as necessary. Problem areas often occur where ducts meet the floor, ceiling or go through the wall.
  • Insulate ductwork that runs under your house or through unheated areas. Special blanket insulation makes insulating around the ducts easy, simple work. According to Energy Star, the typical house loses about 20 percent of the air flowing through the ducts due to holes, leaks and loose connections. Factoring in heat loss through uninsulated ducts, the amount is likely even higher.

  • Inspecting Fireplaces, Wood Stoves and Chimneys

  • Inspect the chimney if you have a fireplace or wood stove. Look for obstructions such as bird nests or leaves blocking the flue. Place screen and a chimney cap over the top of the chimney to prevent future problems.
  • Clean the chimney to remove any creosote buildup. Scrape the ashes and creosote out of the fireplace or wood stove when finished.
  • Check the fireplace or wood stove to ensure it operates properly. Hire a professional to assess the equipment if preferred.
  • Test the interior portion of the wood stove flue, between the stove and the wall where it exits. Make sure the connections are secure and the pipe is sound.

  • Cleaning Your Gutters and Roof

  • Clean the roof completely to remove the year’s accumulation of dirt, debris and leaves. Especially in areas with deep snow accumulations, the excess weight may stress the roof. Plus, accumulating organic matter encourages rot to invade your roof. Typically a shovel or broom – even a hose from the ground in some instances – makes short work of the job.
  • Inspect the roof during the cleaning to identify areas where shingles are missing, damaged or otherwise in need of repair. Look for other problems such as soft areas, chimney or vent damage and separating gutters. Hire a professional to perform the inspection and repair work.
  • Clean the gutters surrounding the roof. Move to the downspouts and ensure they are clear and in good repair.

  • Weatherproofing Your House Exterior

  • Rake away leaves and rotting vegetation from your house foundation.
  • Squirt expanding foam insulation or caulk into gaps and holes in your exterior house wall, such as around pipes or wires.
  • Check window wells surrounding basement windows. Remove debris and ensure the window is safe from potential damage. Install special plastic window shields as necessary.
  • Ensure your wood supply, if applicable, is separated from the house by at least 20 or 30 feet and covered with a plastic tarp or other moisture barrier. Open trash or recycling containers, woodpiles and similar collections invite rodents and pests to invade your home and enjoy the heat.
  • Inspect outbuildings and areas such as sheds and cellars or crawlspaces. Note any damage or potential problems. Secure windows and doors in these areas.
  • Drain garden hoses and insulate exposed water pipes as applicable.
  • Blow out or drain sprinkler systems.
  • Cover central air units with heavy protective material to block snow and ice. Have a professional open the unit cover and turn off the disconnect switch first to prevent accidental use in winter. Clean the outside of the unit, removing dirt and leaves, and allow it to dry before covering.
  • Remove window air conditioner units or cover permanently installed units.
  • Trim tree branches hanging over your house, electrical wires or outbuildings. Remove dead and damaged trees and branches.

  • Preparing Your Windows and Doors

  • Inspect windows to ensure the glass is in good condition and secure in the window frame. Check doors for structural stability. Replace or repair windows and doors as necessary. Upgrading old windows with newer, energy-efficient models will boost your utility savings.
  • Look for air gaps around window and doorframes. This proves easiest when it’s light on one side of the wall and dark on the other. Fill voids with a little low-expansion spray foam insulation designed for windows and doors. Once the foam cures, it is simply trimmed flush with the wall surface. Doors, especially, tend to leak air from around the frame and trim.
  • Replace or install weather stripping under entry doors and around windows.
  • Take down summer window screens and screen doors. Replace with storm windows and storm doors.
  • Hang plastic over windows or use shrink-wrap. Large windows, in particular, lose a tremendous amount of heat, especially older windows. Plastic sheeting placed over the inside of the window, if performed with care, doesn’t look that bad and will significantly lower your heating bill.

  • Winterizing With Insulation

    If your house is fairly new, the insulation level is likely sufficient for your climate. Older homes, however, often installed insulation somewhat haphazardly – if at all – and you may pay for it with your wallet.

    The easiest, most reliable method to ensure your insulation is up to keeping you warm is to have an energy audit performed. Some utility companies offer courtesy energy audits, or you can hire a professional. It’s also possible, in some cases, to verify the level of insulation by measuring the material and determining the total R-value by multiplying the depth by the insulation’s R-value per inch. Add more insulation, of the type desired, to obtain the R-value recommended for your area. Checking the insulation level in the attic is likely the easiest place for the DIYer to start, and one of the most important places since heat rises.

    While adding insulation, if necessary, may prove the most costly step of your home winterization, you won’t have to do it again anytime soon. Better yet, you will get the money back, month by month, and in some areas rebates may be available. For more information, consult a professional.

    Don’t forget about your water heater. Turn down your water heater to 120 degrees Fahrenheit and cover it with blanket insulation or a cover, as specified by the manufacturer. If your water heater is in an uninsulated area, this is even more important.


    Interior Weatherization and Safety

  • Open any register vents or air returns inside your house. Vents may be wall mounted, in the floor or in the ceiling. Repair or replace damaged or loose vents.
  • Feel the wall around electrical outlets, pipes or wires leading to the outside. Seal and insulate as appropriate. Expanding foam insulation for windows and doors provides the benefits of both.
  • Reverse your ceiling fans to help circulate warm air that gathers near the ceiling. When the fan blades rotate clockwise, they push the warm air down to “reheat” the lower areas. 
  • Mount smoke and carbon monoxide detectors, if you don’t already have them, or change the batteries if you do. Test each one to ensure it operates properly. The winter season, when heating appliances may emit carbon monoxide and burning fires and other potential hazards are common, is a good time to schedule this annual task as part of your winterization process.
  •  SERVPRO of Annapolis/Severna Park is locally owned and operated, so we are part of this community too. When you have a flooding or storm emergency, we’re already nearby and ready to help. We take pride in being a part of the community and want to do our part in making it the best it can be. 

    Christmas Tree Fires

    11/30/2015 (Permalink)

    Fire Damage Christmas Tree Fires Christmas Tree Fires

    Statistics from the National Fire Protection Association (NFPA) show the holidays are a high-risk time for home fires. Christmas trees are responsible for 240 home fires each year, and other holiday decorations are the cause of another 1,170 fires.

    Here are some tips to keep your home safe this holiday season: 

    •Check the stand daily to make sure that the level of water does not go below the base of the tree.

    •Keep trees at least three feet away from major sources of heat (fireplaces, heaters, heat vents, and direct sunlight). Lowering the room temperature will slow the drying process.

    •Use lights that produce low heat, such as miniature lights, to reduce drying of the tree.

    •Always inspect light sets before placing them on the tree. If worn, replace with a new set.

    •Do not overload electrical circuits.

    •Always turn off the tree lights when leaving the house or when going to bed.

    •Monitor the tree for freshness. After Christmas or if the tree is dry, remove it from the house.

    •Install and ensure smoke alarms work inside and outside each bedroom and sleeping area. Install alarms on every level of the home, including the basement.

    If you have a fire, call SERVPRO of Annapolis/Severna Park. We make it like it never even happened.

    Happy Thanksgiving

    11/25/2015 (Permalink)

    Community Happy Thanksgiving Happy Thanksgiving from SERVPRO of Annapolis/Severna Park

    SERVPRO of Annapolis/Severna Park would like to wish everyone a Happy Thanksgiving! May you all have a safe and wonderful holiday! 

    Preventing Holiday Fires

    11/23/2015 (Permalink)

    Fire Damage Preventing Holiday Fires

    The approaching holiday season brings traditions, parties, shopping, entertaining – and potential danger.

    The latest statistics available from the National Fire Protection Association (NFPA) show the holidays are a high-risk time for home fires. Thanksgiving Day sees almost a threefold increase in cooking-related fires.

    “No one wants to think about the possibility of losing their home, and even more tragically, lives because of a fire during the holidays,” said Rick Isaacson, Executive Vice President of SERVPRO Industries, Inc. “But statistics show, it’s important to be aware of the increased risk seasonal decorating, entertaining and cooking can cause during the holidays.”

    Isaacson reminds homeowners that prevention and common sense can help keep homes and families safe during the holidays and throughout the year.  Here are some sobering facts about holiday fires and tips to help keep your home, friends and family safe throughout the holiday season.

    Holiday Decoration Fire Facts

  • 45% of all holiday fires involve candles; that number rises to 56% in December. Use flameless candles. If you do use traditional candles, burn them in sturdy candleholders, well 
  • Cooking Fire Facts

  • Cooking fires on Thanksgiving Day exceed the daily average by 272%. Supervise items on the stovetop. 58% of kitchen fires involve ranges; homes with electric cooktops have a higher risk of fire than homes with gas cooktops.
  • Keep flammable items – potholders, packaging, wrapping, wooden utensils, loose clothing – away from the stovetop. And, don’t let lack of sleep or alcohol consumption affect your ability to concentrate on preparing the meal.
  • “It only takes a moment’s distraction or carelessness to turn a holiday celebration into a catastrophe,” said Isaacson. “We hope these tips will be a reminder to families everywhere to make fire prevention a priority in their holiday preparations, so they can spend the season enjoying family and friends, not dealing with the aftermath of a fire.”

    For more information and tips, visit http://www.nfpa.org/safety-information/for-consumers/seasonal/thanksgiving-safety

    Fire and Smoke Damage Restoration Specialists

    11/3/2015 (Permalink)

    Fire Damage Fire and Smoke Damage Restoration Specialists We are experts in fire and smoke restoration.

    Why choose SERVPRO of Annapolis/Severna Park?

    We are Faster to any Size Disaster

    SERVPRO of Annapolis/Severna Park is dedicated to responding immediately when you need help with a fire or water damage event. A fast response lessens the damage, limits further damage, and reduces cost. We are available 24 hours and day, 7 days a week.  

    We are Fire and Water Damage Specialists

    SERVPRO of Annapolis/Severna Park specializes in fire and water damage restoration. Our technicians have extensive training and equipment to get you back to pre-fire condition. Our technicians are experts in fire & smoke restoration, odor identification and removal, upholstery & fabric cleaning, and water damage restoration. 

    SERVPRO of Annapolis/Severna Park Offers:

    ·         Inspection and Fire Damage Assessment

    ·         Water Removal and Drying (if water damage is present)

    ·         Removal of Smoke and Soot from All Surfaces

    ·         Cleaning and Repair

    ·         Restoration 

    We know how devastating a fire can be. Fire and water damage can leave your home unsafe and unlivable. We clean and restore your property using specialized equipment and cleaning techniques so you can get back to your life. 

    Call us today at 410-647-8181
    “Like it never even happened.”

    Green Light a Vet

    11/3/2015 (Permalink)

    Community Green Light a Vet We have changed our lobby light to green to support our Veterans. #greenlightavet

    SERVPRO of Annapolis/Severna Park is proud to be a part of this National Campaign that shows our support for the men and women who bravely served our country. We will be changing the light in our lobby to green to show our appreciation for the veteran’s in our community. If you would like to join us, read the information below and check out www.greenlightavet.com.

    WHAT IS GREENLIGHT A VET?
    America’s veterans are some of our nation’s bravest, hardest-working men and women. However, it’s hard to show them the appreciation they deserve when, back home and out of uniform, they’re more camouflaged than ever. Greenlight A Vet is a campaign to establish visible national support for our veterans by changing one light to green.

    THE MEANING OF GREEN
    Green is the color of hope, renewal and well-being. “Greenlight” is also a term commonly used to activate forward movement. The simple action of changing one light to green is intended to spark a national conversation regarding the recognition of veterans, and “greenlight” them forward as valued members of our communities. 

     

    CHANGE ONE LIGHT TO GREEN
    Change one light to green in a visible location-on your porch, in your home, or at your office-and keep it glowing every day as a symbol of appreciation and support for our veterans. Then, share your support by taking a picture of your green light and posting it using the hashtag #greenlightavet.

    Arundel Lodge and the Open Eye Gallery

    10/28/2015 (Permalink)

    Looking forward to attending this fundraising event at Arundel Lodge. If you have not stopped in to check out the gallery, it's a must! The mission of Open Eye Gallery is to create a safe, supportive community of artists where people can explore, express, and recover through classroom studio, and gallery programs in the visual arts. Programs like these are so important in the community, please consider attending this great event! Here are the details if you would like to attend:

    Join Arundel Lodge and the Open Eye Gallery for an artful evening of live music, food, drinks, great art and an up close and personal experience with inspiring artisits. Plus win your bid at our exclusive silent and live auctions.

    Proceeds from this event benefits Arundel Lodge Behavioral Health Services and the Open Eye Gallery and Studio Programs, where individuals can experience recovery through visual arts. 

    Arundel Lodge's mission is to partner with individuals and families to improve their behavioral health through recovery oriented services. Learn more at www.arundellodge.org.

    United for a Cure

    10/26/2015 (Permalink)

    Community United for a Cure United for a Cure SERVPRO of Annapolis/Severna Park participated in The Annual Arnold Volunteer Fire Department’s Open House a few weeks ago, demonst

    SERVPRO of Annapolis/Severna Park participated in The Annual Arnold Volunteer Fire Department’s Open House a few weeks ago, demonstrating how to effectively remove soot/smoke and how different types of fires require different cleaning protocols.  Our contribution was the purchase of the shirts where the proceeds go toward “United for a Cure.”  Our local firefighters not only take care of everyone in our community but go beyond by reaching out to Breast Cancer Survivors, another brave group of fighters!

    The SERVPRO Emergency READY Profile

    10/12/2015 (Permalink)

    The SERVPRO Emergency READY Profile Advantage

    50% of businesses may never reopen after suffering a disaster.

    As many as 50% of businesses close down following a disaster, according to the latest research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. 

    SERVPRO offers...

    A no cost assessment of your facility.

    This means there is no need to allocate funds, giving you a great value at no cost.

    A concise Profile Document that contains only the critical information needed in the event of an emergency.

    It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.

    A guide to help you get back into your building following a disaster.

    The Emergency Ready Profile provides facility details such as shut-off valve locations, priority areas and priority contact information.Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."

    Ready to Get Started? Call us today! 410-647-8181

    Fire Prevention Week

    10/7/2015 (Permalink)

    Fires can be especially devastating to your home or business. After the fire trucks leave, your property will likely suffer from not only fire and smoke damage, but also widespread water damage and flooding from firefighting efforts. SERVPRO of Annapolis/Severna Park has specialized fire and water damage restoration training and experience to quickly clean up and restore your home to pre-fire condition. They also can remove the pervasive smoke odor and deep-clean soot from upholstery and carpet. 

    Statistics show that home fires claim the life of one child every day and approximately 16 children are injured from fires or burns every hour. Over 85% of all fire-related deaths are due to home fires, which spread quickly and often leave as little as 2 minutes to escape.

    Fire safety tips:

  • Install smoke alarms on every level of your home and in every sleeping area.
  • Teach kids to never play with matches and lighters and store these up and away from children.
  • Create and practice a home fire escape plan with 2 ways out of your house. 
  • Teach your children to get low and get out when they hear the smoke alarm.
  • Use common sense in the kitchen. Pay attention when cooking and never leave a hot oven or cooktop unattended.
  • Helpful Links:

    Check out the Red Cross fire safety checklist on their website.

    National Fire Protection Association (NFPA)

    Safety Tip Sheets

    Do You Have Smoke or Fire Damage?
    Call Us Today – (410) 647-8181

    Hurricane Joaquin

    10/2/2015 (Permalink)

    Storm Damage Hurricane Joaquin Hurricane Joaquin

    Hurricane Joaquin is still a major hurricane at category 4 strength with maximum sustained winds at 130 mph. Impacts along the east coast are still possible including: minor coastal flooding and strong gusty winds.

    Storm and flood damage can be devastating. Immediate action is needed, and you need the company with storm damage experience. SERVPRO of Annapolis/Severna Park has the expertise and the resources to handle any size disaster and can respond immediately to storm and flooding conditions. A fast response lessens the damage, limits further damage, and reduces cost.

    We specialize in water and storm damage restoration, the cornerstone of our business. SERVPRO’s technicians have extensive water damage restoration training that enables us to get you back to normal.

    Hurricanes have the power to cause widespread devastation, and can affect both coastal and inland areas. Protect yourself and your property, here are steps to take now so that you can act quickly at a time when every second counts.


    Before a Hurricane:

  • To begin preparing, you should build an emergency kit and make a family communications plan.
  • Know your surroundings
  • Learn the elevation level of your property and whether the land is flood-prone.
  • Identify levees and dams in your area and determine whether they pose a hazard to you.
  • Learn community hurricane evacuation routes and how to find higher ground.
  • Make plans to secure your property
  • Cover all of your home's windows
  • Install straps or additional clips to securely fasten your roof to the frame structure.
  • Be sure trees and shrubs around your home are well trimmed so they are more wind resistant.
  • Clear loose and clogged rain gutters and downspouts.
  • Reinforce your garage
  • Plan to bring in all outdoor furniture, decorations, garbage cans and anything else that is not tied down.
  • Determine how and where to secure your boat.
  • Install a generator for emergencies.
  • If in a high-rise building, when high winds are present, be prepared to take shelter on a lower floor because wind conditions increase with height, and in a small interior room without windows.
  • SERVPRO of Annapolis/Severna Park provides emergency water restoration services 24 hours a day, 7 days a week. You can expect an immediate response time, day or night.

    Need Emergency Service? Call Now 410-647-8181

    CureSearch Walk

    9/21/2015 (Permalink)

    Community CureSearch Walk Nick and Diane Whittles with Christina Thomas at BB&T Bank in Arnold.

    SERVPRO of Annapolis/Severna Park is a proud sponsor of this year’s CureSearch Walk.

    SERVPRO of Annapolis/Severna Park has been a proud member of the Annapolis business community since 1975. We strive as a business, and individuals to do our part to make Annapolis and Severna Park a great place to live by supporting local causes and the wonderful members of our community. By helping each other out, we are lifting each other up.

    Join us as we celebrate and honor children from the Annapolis area who have been affected by children's cancer. This special day will include prizes, music, food, and fun activities for the entire family! To learn more about the Walk, click here. - See more at: http://www.curesearchwalk.org/faf/home/default.asp?ievent=1133988#sthash.hiRFiHrv.dpuf

    Bring out door pets inside!

    3/4/2015 (Permalink)

    General Bring out door pets inside!

    With more winter weather coming, make sure to bring out door pets inside!

    Don't let water damage ruin your home!

    2/23/2015 (Permalink)

    General Don't let water damage ruin your home! Storm team is Ready to Help

    Don't let water damage ruin your home! Call SERVPRO of Annaplois/Severna Park/Edgewater/Deale-Churchton/Lothian today!!! 410-647-8181

    We have the equipment ready to Make it "Like It Never Even Happened!"

    Quote of the day!

    2/23/2015 (Permalink)

    What does this Quote mean to you?

    "The pessimist sees difficulty in every opportunity. The optimist sees opportunity in every difficulty."

    -Winston Churchill

    Helpful Tips to Avoid Freezing Pipes

    2/13/2015 (Permalink)

    Burr its cold!!! Keep your home safe from freezing pipes with these helpful tips!

     1. Wrap outside faucets

    2. Caulk around pipes where they enter the house.

    3. Disconnect garden hoses.

    4. Drain in ground sprinkler systems

    5. Let a stream of water run, if the temperature dips below freezing.

    6. Open cupboard doors in the kitchen and bathrooms.

    7. Shut off and drain your water systems if you are leaving home for several days.

    Water Damage can present a serious hazard.

    1/30/2015 (Permalink)

    Water Damage Water Damage can present a serious hazard.

    Water damage can present a serious hazard. Do not attempt to turn on or operate any electrical device that you suspect has been damaged by water.

    Emergency Ready Profile (ERP)

    1/6/2015 (Permalink)

    Building Services Emergency Ready Profile (ERP)

    No one plans on a disaster, but you can plan to be "Ready for whatever happens."

    According to the latest research, as many as 50% of businesses close down following a disaster! Let SERVPRO help by preparing you and your company with an Emergency Ready Profile (ERP). ERP's are a free service that your local SERVPRO marketing rep. will design for you. Call us today for more information 410-647-8181.

    A few tips for preparing your home for winter weather from your local SERVPRO

    12/30/2014 (Permalink)

    Water Damage A few tips for preparing your home for winter weather from your local SERVPRO Example of water marks on a drop ceiling. "It's the water you don't see!"

    - Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes.
    - Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets run through unheated or uninsulated areas of your home.
    - Consider shutting off outdoor faucets. find the shut-off valve in the basement or crawl space and turn it to "off"...
    - If you follow the previous steps, then open the outdoor faucet to help ensure it drains completely and the inner valve is shut off.
    - Ensure gutters are clean and secure. Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage.
    - Proper maintenance of your furnace can help reduce the risk of puffbacks.

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