Recent Commercial Posts

How to Prepare Your Business for Winter

12/2/2019 (Permalink)

view of buildings in the snow Winter Weather

December 21 is the first day of winter, is your business ready? SERVPRO of Annapolis/Severna Park can help prepare your business with an Emergency Ready Profile (ERP). Here are 3 tips you can implement yourself:

  1. Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice and snow, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.
  2. Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
  3. Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.

SERVPRO of Annapolis/Severna Park can provide you assistance by developing an ERP. As part of a well thought-out Contingency Plan, your ERP will contain information you need in the event an emergency situation occurs. You can see how this is done, by watching this video.

Fighting Back-to-School Illnesses

9/9/2019 (Permalink)

virus bacteria with servpro phone number on chalkboard Call SERVPRO of Annapolis/Severna Park

It’s back-to-school time! Teachers are working on lesson plans. Parents are buying school supplies. Did you know the classroom can be a breeding ground for organisms that cause illness in students?

Here is a list of the most common back-to-school illnesses to look out for:

  • Most commonly spread by direct contact with the hair.
  • Hand-Foot-and-Mouth-Disease (HFMD). HFMD is an acute virus that typically affects children younger than 5. Transmission occurs via contact, cough and sneezes as well as contaminated surfaces.
  • Scarlett Fever. Usually effects children ages 5 – 12 and comes from strep throat.
  • Pink Eye. Bacterial conjunctivitis that is highly contagious. Pink eye is an airborne viruses can be spread through sneezing and coughing. Viral conjunctivitis can also accompany common viral upper respiratory infections such as measles, the flu or the common cold.

When a child comes home from school sick, it’s affects the family. Parents miss work and students miss out on learning.

SERVPRO of Annapolis/Severna Parks is helping schools provide clean, healthy environments for our community’s children. Over the Summer, we’ve worked with several educational facilities sanitizing classrooms. Our team cleaned and sanitized building materials, surfaces and contents using professional cleaning products as well as EPA registered cleaners and disinfectants.

We would be remiss if we didn’t mention the flu virus when writing about back-to-school. There are many different types of flu and the CDC has scientific-based prediction tools to help prevent and contain the spread of the flu. Last year, SERVPRO of Annapolis/Severna Park helped several schools in our community by disinfecting after flu and virus outbreaks.

Making Schools Safer

9/6/2019 (Permalink)

Chalk board with Safe Schools Maryland Phone Number 833-632-7233 Safe Schools Maryland

A safer school begins with you. It’s back-to-school time and teachers are all too familiar with active shooter drills. Anne Arundel County Public Schools (AACPS) has a Crisis and Emergency Management Plan in place that provides basic guidelines and procedures to be followed in the event of an emergency or crisis incident.

The Anne Arundel County Office of Emergency Management posted to following regarding active shootings:

  • Sign up to receive local emergency alerts and register your work and personal contact information with any work sponsored alert system
  • Be aware of your environment and any possible dangers
  • Remember during an active shooting, RUN. HIDE. FIGHT. 

You can also sign up for active shooter training with the Department of Homeland Security.

You could save a life by reporting an anonymous tip to Safe Schools Maryland 833-632-7233. The Safe Schools Maryland Tip Line is an anonymous reporting system used to report threats to the safety and/or well-being of students.

Students, parents, faculty, staff, and members of communities throughout Maryland may use this anonymous, app- and web-based reporting system to share their concerns, such as:

  • Mental health crises
  • Bullying
  • School and community violence
  • Drug activity
  • Abuse
  • Harassment
  • Other issues affecting our Maryland students

The Safe Schools Maryland Tip Line is a tool for proactively addressing harmful situations and helping students who need it. By using a variety of communication modes to support the reporting and routing of tips, The Safe Schools Maryland Tip Line empowers the citizens of Maryland to create a culture of preparedness, prevention, and school safety for our students.

Do you have a concern you want to share? Report an anonymous tip now. SERVPRO of Annapolis/Severna Park wants you to be prepared and stay safe.

4 Tips to Ensure Your Property’s Electrical is in Top Shape

8/30/2019 (Permalink)

electrical outlet with plug Electric Outlet

In the past year, SERVPRO of Annapolis/Severna Park has seen numerous electrical fires. One fire in Severna Park was caused by a cell phone charger and the entire single-family home burned to the ground.

SERVPRO of Annapolis/Severna Park recommends the following tips to make sure you are protected:

  1. Electrical Extension Cords. If you have tenants regularly using extension cords, you may need additional outlets installed in some units. Extension cords are always meant to be a short-term solution.
  2. Tamper Resistant Outlets. Install tamper resistant outlets for day care centers or schools to ensure no one gets shocked or no inappropriate objects are put into outlets.
  3. GFCI Outlets. Inspect GFCI outlets to reduce risk of electrical shock to your tenants. National Code requires them in all kitchens, bathrooms, garages, and outdoor areas.
  4. Panel and AFCI Receptacles. Be sure to inspect your electrical panels and AFCI receptacles. Both work to ensure safe conditions if an arc fault is detected. An arc fault is when damaged wiring or a device creates a hot or unsafe situation.

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. When various materials burn, the soot and residue they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process.

  • Emergency Contact
  • Inspection and Fire Damage Assessment
  • Immediate Board-Up and Roof Tarp Service (if needed)
  • Water Removal and Drying (if water damage is present)
  • Removal of Smoke and Soot from All Surfaces
  • Cleaning and Repair
  • Restoration

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – (410) 647-8181

Ridoizio Grill is Coming to Annapolis

8/1/2019 (Permalink)

Concept from The Capital Gazette

News hit recently that a new restaurant is coming to Annapolis. Did you know that SERVPRO of Annapolis/Severna Park works with restaurants on a regular basis to ensure cleanliness?

According to The Capital Gazette, “Rodizio Grill, a Utah-based chain, said it will open its first Maryland location this fall, bringing the first ‘currasco’-style steakhouse to the Annapolis area”. The restaurant can seat 350 and will be in Annapolis Mall.

Our SERVPRO of Annapolis/Severna Park team works with many food service facilities throughout the Anne Arundel County area. With this experience in the food service industry, we have variety of detailed services for the following types of facilities:

  • Food manufacturing facilities
  • Food distribution centers
  • Fast food restaurants
  • Fine dining restaurants
  • Senior living facility kitchens
  • School cafeterias

We provide a variety of services to restaurants, including: post-commercial cleaning, carpet, upholstery, drapes, deodorization, water removal, mold mitigation, and more.

SERVPRO of Annapolis/Severna Park strives to be the one number restaurants call when help can’t afford to wait.

Commercial Spring Cleaning

4/15/2019 (Permalink)


Are you ready to tackle Spring cleaning in your facility? It seems like every year there are serious viruses or fungi that cause panic. SERVPRO of Annapolis/Severna Park has performed a variety of commercial cleaning projects to tackle many serious health crises including the flu and bio hazard cleanup.

There is a deadly superbug known as Candida auris (C. auris) that was found recently in New York as well as Maryland and over 600 cases were reported in the United States. The Centers for Disease Control (CDC) recently added C. auris to its list of “urgent threats”. Almost half of the individuals infected with C. auris die within 90 days.

Did you know the flu can live on hard surfaces for up to 24 hours? Could you imagine how many individuals are exposed to the flu at a school with 500 students? In 2017, the CDC reported that 80,000 people died from the flu.

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. Equipped with the necessary safety apparatus and cleaning products, SERVPRO of Annapolis/Severna Park can help transform these unhealthy environments back into clean, safe offices. Call the cleanup team that is faster to any size disaster.

Is Your Business Prepared for Winter?

11/28/2018 (Permalink)

Emergency Ready Profile

Even the best-run businesses face risk of water, fire, natural disasters, and other damage during the winter season. SERVPRO of Annapolis/Severna Park can help your business prepare with an Emergency Ready Profile which can act as your business Disaster Recovery Plan.

First, here are some tips to get your building winterized. Allow cold water to drip from a faucet. Running water through a pipe—even at a trickle—helps prevent pipes from freezing. If a pipe has broken, turn off the water at the main shutoff valve, which is usually at the water meter or where the main line enters the building. Remember to turn off office space heaters in the evening to reduce your fire risk.  To reduce heating costs, invest in air conditioner covers so cold air doesn’t come into your building where the in-take is located. Use weather strips and draft blockers to keep cold air out. SERVPRO of Annapolis/Severna Park recommends you take the time to winterize your building before the freezing weather settles in.

But even with all the winterization, building damage may be inevitable and that’s why we encourage you to create a plan to assist your team in an emergency event. The SERVPRO Emergency Ready Profile is a no-cost assessment of your facility that contains only the critical information needed in the event of an emergency.  Things like insurance information, shut off valve locations with clearly identified photographs and emergency contact and account numbers are just a few of the components of a SERVPRO ERP.   It also serves as a guide to help you get back into your building following a disaster faster.  The ERP establishes SERVPRO of Annapolis/Severna Park as your disaster mitigation and restoration provider.

While an ERP won’t completely insulate businesses from risks, a well-thought-out strategy can help minimize the impact.  Call SERVPRO of Annapolis/Severna Park for your FREE Emergency Ready Profile today.

How Prepared are you for Hurricane Florence?

9/11/2018 (Permalink)

Hurricane Florence

As a business owner, insurer or property manager, you are a leader in your community and have the opportunity to set an example for your employees, customers and community to follow. Although, Maryland is not in the direct path of Hurricane Florence, many businesses will feel the effects from this storm via heavy rain, storm surge, and high winds.

As a business, you want to ensure you have a plan to help you:

  • Stay in business
  • Encourage employees to become ready
  • Protect your investment

SERVPRO of Annapolis/Severna Park can serve your business by creating an Emergency READY Profile (ERP). The ERP will help ensure you and your business are “Ready for whatever happens.”

In the event of an emergency, the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. This is a no-cost assessment.
Contact us today to establish your ERP.

Commercial Water Damage

9/7/2018 (Permalink)

Annapolis Waterfront water damage

Annapolis and Severna Park businesses can be affected by storms, just like homes. Most flooding and other damage comes from more common threats like a broken pipe or toilet malfunction. In a few cases, sprinkler systems fail and cause even more problems when they soak merchandise, blueprints and books.

Tourists flock to Annapolis so when water damage happens to a small business, of course it is best to dry things out as quickly as a restoration team can be called in. SERVPRO of Annapolis/Severna Park’s restoration teams are on-call seven days a week to help business owners reopen their doors to customers and prevent as much damage to merchandise.

In smaller water-front shops like in downtown Annapolis, SERVPRO’s response time is critical. Technicians use extraction equipment to draw water out of carpets and/or from concrete and wood floors.  One advantage for a commercial or government facility is that if commercial carpet is in place, there is usually no padding underneath, so our teams will not necessarily need to lift them to remove padding.

In cases with a water-soaked commercial property, SERVPRO can bring commercial-grade drying equipment and dehumidification to the structure.  Even if the electrical power is affected by the water damage, teams utilize a variety of generators that best suit the condition of the loss.

Our goal at SERVPRO of Annapolis/Severna Park is to help our fellow business owners reopen for service as quickly as possible. If you are dealing with flooding or another water issue, call us today at (410) 647-8181 for help!

Commercial Response Time

8/29/2018 (Permalink)

Water in Hotel

When water is spilling in your building, it’s an emergency. It doesn’t matter if it’s 2:00 in the morning or 2:00 in the afternoon. SERVPRO of Annapolis/Severna Park prides itself on a rapid response time.

Recently, we received a call from a hotel in Annapolis at 2:30 am and we were onsite cleaning up the water within 1 hour. The hotel had water leaking from a shower pipe that ruptured on the 4th floor of their facility. Unfortunately, water flowed through 3 levels and effected 11 hotel rooms. Thankfully, the on-site staff were able to stop the flow of water, and SERVPRO of Annapolis/Severna Park was able to swiftly attack the cleanup.

The client was so happy he gave us the following review:

SERVPRO  was very quick and efficient when we had a major leak at our property. Their response time, to our property which was many miles away was within 1.5 hours (at 2:30am we called them). Their team and supervisors were quick to assess and start the clean-up processes so that no major damage occurred and they had the best attitude and hustle to get the job recovered from the flooding water leak. My hat is off to Trish Turner and her team for being OUTSTANDING in every aspect of cleaning, recovery and communication! Thanks and you all are 5 Stars.

We appreciate the kind review the client left online and we pride ourselves on being available 24-7 to help in any disaster.

Commercial Fire Safety

8/2/2018 (Permalink)

Emergency Ready Profile

Commercial fire is one of the common issues during the summer months. Smoke alarms are a key part of a commercial as well as a well-rehearsed fire escape plan. When there is a fire, smoke spreads fast. Working smoke alarms give you early warning so you can get outside quickly. Here are a few fire safety tips you can implement in your building.


  • Install smoke alarms in every room. They should also be outside each area and on every level of the building. Install alarms in the basement.
  • Large commercial property may need extra smoke alarms in large, open rooms.
  • It is best to use interconnected smoke alarms. When one smoke alarm sounds, they all sound.
  • Test all smoke alarms at least once a month. Press the test button to be sure the alarm is working.
  • Current alarms on the market employ different types of technology including multi-sensing, which could include smoke and carbon monoxide combined.
  • Today’s smoke alarms will be more technologically advanced to respond to a multitude of fire conditions, yet mitigate false alarms.
  • A smoke alarm should be on the ceiling or high on a wall.
  • People who are hard-of-hearing or deaf can use special alarms. These alarms have strobe lights and bed shakers.
  • Replace all smoke alarms when they are 10 years old.

SERVPRO of Annapolis/Severna Park provides a free Emergency Ready Profile, which includes a telephone application. This powerful resource is available to property managers, building owners, and company safety representatives.

How much is on your facility managers plate?

4/13/2018 (Permalink)

Let us take care of your commercial water, fire and mold restoration.

Annapolis facility managers have a lot of responsibilities. At one local Class A building I have seen the facility manager change lightbulbs, check on the cleanliness of the ladies’ room, head to the roof and check the systems, check the air flow in various locations of an office space, work with window washing vendors and talk the firemen at a fire drill.  That was all in one morning.

One thing I did learn over the years in that building was that as talented as our facility manager was, he was smart enough to have good help.  He was aware that he was not able to manage every type of situation himself so he would call in experts for each area. 

Their commercial water restoration company on call was SERVPRO of Annapolis/Severna Park.

Their commercial fire restoration company on call was SERVPRO of Annapolis/Severna Park.

Their commercial bio-hazard company on call was SERVPRO of Annapolis/Severna Park.

Their commercial mold mitigation company on call was SERVPRO of Annapolis/Severna Park.

Trust our team with your commercial space and take something off your facility managers plate.

Cleaning Deeper in Annapolis

3/27/2018 (Permalink)

Germs can be spread during our daily activity in Annapolis.

Businesses all around the Annapolis/ Severna Park area should be thinking deeper about cleanings.  Most companies have nightly cleaning service or even day porters, but with the increase of infectious diseases, everyone should be thinking DEEPER CLEAN. 

Some interesting facts to back up this notion:

Fact: C. Diff has killed more people than Ebola and can live outside the body for 70-90 days.

Fact: Tuberculosis is one of the fastest growing communicable diseases in the world.

Fact: This flu season 48 states had high levels of flu activity

Locals are concerned about staying healthy and thinking about all the places that germs might be lurking.  Where do you go on a daily basis? The grocery store, work, restaurants, the gym, movie theater, schools or the mall might be a part of your travels.  These busy populated places can be breading grounds for infectious diseases. 

If you work or own a business in the area you can call SERVPRO of Annapolis/Severna Park for a deep clean/sanitization estimate.  Our services can get to that deeper level than surface clean.

Paper, Paper Everywhere

10/10/2017 (Permalink)

Document Restoration is possible when you call SERVPRO of Annapolis/Severna Park.

How much paper do you think your office uses in a day?

In a month?

In a year? 

Many businesses have made efforts to go “paperless” but paper is still a large part of many commercial businesses.  Law firms, education institutes, accountants, and medical offices all have important documents that, if lost, would devastate the business. 

Did you know there is a way to restore those documents if damaged?

SERVPRO of Annapolis/Severna Park has the capability to restore important documents using different restorative drying processes. In many water damages there is bacteria introduced to the environment. The latest vacuum freeze-drying method, as well as gamma irradiation technology for sterilizing allow us to preserve and sanitize the documents most important to you. The technology we use is the only method approved by the National Archives and Records Administration and General Services Administration. For your home or office document needs call 410.647.8181.

Who cleans those cushions?

10/10/2017 (Permalink)

SERVPRO of Annapolis/Severna Park cleans those cushions.

Do you ever think about what you are sitting on? In the hotel lobby, on the bus, in a conference room, or auditorium where hundreds of people have been before you.  You do not need to be a germaphobe to know that all those people have left behind something,and germs can cause health effects.

As individuals, we can wash our hands or use sanitizer to combat these leave behinds.  As commercial businesses, you too can do something to keep your property clean, Call SERVPRO of Annapolis/Severna Park for a cleaning estimate. We have been cleaning commercial upholstery, carpets and train cushions for years to minimize visual dirt as well as those pesky germs.  These cleanings are a value add to your guests and enhance the longevity of your property.  For a free estimate call 410.647.8181 now.

What will your sign say?

9/12/2017 (Permalink)

Don't let a disaster close your doors.

Almost forty percent of business do not reopen after a disaster per FEMA . Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place.   By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage affect your business.

Would staff know where to direct first responders?

Do your employees know your chain of command?

Do your managers know where water shut off valves are?

Thankfully, SERVPRO of Annapolis/Severna Park can help with getting your plan underway.  Not only do we offer a FREE customized Emergency Ready Profile, we have Pre- Disaster Agreements that set us up to be on call for your fire, water, and mold damages.   

Creating a plan now is what will make the difference in what your sign will say. Call 410.647.8181 to schedule your FREE planning appointment.

Diane Whittles helps keep local businesses doors open

9/12/2017 (Permalink)

Diane helps local historical sites, businesses and residences to stay open after a disaster.

Whether it's a coastal storm, tidal flooding or the long-term reality of sea level rise, properties and public spaces within the flood hazard area are at risk.  Even the most conservative projections indicate that we might anticipate an increase in sea level and flood elevations of nearly 4 ft. by 2100. Annapolis and the surrounding area have many historical buildings,commercial businesses and monuments in these zones.  Area leaders are working on plans to minimize the effect on our local history. Weather It Together is the Annapolis community-based planning initiative designed to adapt communities to minimize the risks associated with flooding.

Diane Whittles, owner of SERVPRO® of Annapolis/Severna Park and SERVPRO® of Edgewater/Deale-Churchton/Lothian has over 40 years of experience with flooding and the effects it can have on individuals, businesses and cities.  She has seen the devastation and financial toll that water damage can have. Making every effort to help people prepare for these situations is a key component of Diane’s messaging, she would like to help people avoid disasters.   This fell right in line with the Weather It Together initiative. Each month WIT hosts a guest speaker that shares research, experiences or strategies they have been a part of.  Ellicott City leaders, Office of Emergency Management, FEMA, DNR, Historic Preservation Council and many more have all participated and collaborated to educate our community.

The collaboration doesn’t stop locally, Keeping History Above Water will be hosting its second annual conference in Annapolis, October 29-31 to share best practices, promote dialogue and engage new audiences.  Session speakers will include Dr. David Guggenheim, President, Ocean Doctor Inc., James B, Balocki, Deputy Assistant Secretary of the Navy (Installations and Facilities), and Annapolis’s very own, Lisa Craig, Chief of Historic Preservation. Mrs. Whittles choose to be a sponsor of the conference to help spread awareness of flooding issues and be a resource for those who are effected by flooding and water damage.  SERVPRO has been a unique added value to WIT and the KHAW group. Their experience in post disaster assistance has helped people understand the long-term effects from flooding and the cost to recover. In partnership with KHAW and WIT Diane and her team are continuing to serve the community in which they hold so dear.

Restoring Your Annapolis/Severna Park Commercial Property after A Water Damage Event

5/24/2016 (Permalink)

Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at Annapolis or Severna Park commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Annapolis/Severna Park

SERVPRO of Annapolis/Severna Park specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have water damage in your business? Call us today! 410-647-8181