Recent Posts

Women in Restoration

6/25/2018 (Permalink)

General Women in Restoration Diane with her award!

The Recognizing Women in Restoration was launched in 2016, and celebrates its third year in 2018. This year, more than 40 women were nominated for the award by fellow industry peers and colleagues. Each boasts at least a decade of experience in the industry, which is the only requirement to be considered for the award – position with a restoration company, title, etc. do not matter. Entries are accepted each year starting in early February, through March. Four industry judges, including myself, carefully read and judge each nomination on six criteria:

  • Thoroughness of the entry
  • Supporting documentation
  • Journey/experience in the industry
  • Job growth and future reach
  • Worthiness of recognition
  • Industry awards and certifications

This year’s award will be presented on Friday, June 22 at the Violand Executive Summit in Canton, Ohio. All ladies involved in this year’s campaign are invited to attend the Summit itself, as well as a very special half-day Women in Leadership event leading into the Summit on Wednesday, June 20, facilitated by R&R Editor-in-Chief, Michelle Blevins.

First Runner-Up

Diane Whittles

Diane Whittles

Owner  |  SERVPRO of Annapolis  |  Annapolis, MD

Diane’s journey in the restoration industry began in 1986 when, as she puts it, she “married into it.” For many years, she acted as bookkeeper and helped her husband with administrative tasks. This allowed her to follow the calling on her life in those years - to be very present in raising their three children, until the unexpected happened several years ago, and her calling shifted.

“When my husband passed away from cancer a few years ago, I had some choices to make,” Diane explained.  “While some colleagues may have been surprised that I decided to maintain and operate the business, they soon realized I intended to grow the business as well.  My daughter, her husband and my son pitched in to help me and I am pleased to say that I have not looked back. I took the basic knowledge I had and built on that by getting all the training I could find.”

As a strong and fruitful leader, Diana has carefully surrounded herself with a very strong team of managers who have years of experience in their fields. She calls them one of the keys to her success.

Here is her advice to fellow ladies in restoration:

“Learn what you can about the industry, watch for new trends in restoration.  Invest in equipment, infrastructure and education. Most importantly, empower your employees and support your community.”

Click here to read the full article.

Toilet Tank Water Damage

6/11/2018 (Permalink)

Water Damage Toilet Tank Water Damage Ceiling Damage

During the recent rain storms, SERVPRO of Annapolis/Severna Park was inundated with requests for help. However, even though most calls were about storm damage, some were routine water issues.  One such call came from Severna Park.

When this commercial building owner called us to attend to his three-story office building that was flooded, we discovered the loss occurred from a broken toilet tank on the third level.  The water ran all weekend long and the by the time Monday morning rolled around, all three levels were affected.  Most of the carpet was ruined, drywall was wet, and even the ceilings suffered from water damage. Nothing SERVPRO hasn’t seen before and within hours, 50 air movers and a 1200 CFM desiccant dehumidifier were installed, working off 55 KW generator to quickly dry the structure with as much minimum damage as possible.  Upon removing the carpet, we discovered asbestos tiles which no one wanted to disturb.  Being able to dry the structure so quickly and efficiently saved a lot of time and money for both the property owner AND the insurance company.  SERVPRO turned the building back over to the owner in under 96 hours!

May 2018 Record Breaking Rainfall in Anne Arundel County Maryland

6/1/2018 (Permalink)

Water Damage May 2018 Record Breaking Rainfall in Anne Arundel County Maryland Rainfall in Annapolis

Wow! Have we seen rain or what?! During the first 3 weeks of May, Anne Arundel County, Maryland has seen record-breaking rainfall.

SERVPRO of Annapolis/Severna Park and SERVPRO of Edgewater/Deale-Churchton and Lothian were inundated with requests to assist with flooded basements, leaks in roofs from fallen trees and more. Our crews worked around the clock and provided outstanding service to residents and business owners in Anne Arundel County.

When you suffer a water emergency, we will do our best to get to you as soon as possible. However, there are a few things you can do to make sure you are safe and to prevent additional damage. Here’s a list of questions you can ask:

  • Is it safe for you to stay in your house?
  • Are there any electrical risks? Is the water near an outlet?
  • Is it possible someone can fall in the water?
  • Can you move materials to dry areas?

Safety is our top priority. Always make sure you and your home are safe first. Wet items can be dried or replaced.

SERVPRO of Annapolis/Severna Park and SERVPRO of Edgewater/Deale-Churchton and Lothian is strategically located to provide rapid response to water emergencies. We are water removal and cleanup specialists and are ready to service your home when flooding or water leaks cause water damage. We quickly dry your property using state-of-the-art water removal equipment and advanced drying techniques, documenting the drying process to make sure your property is dry and the job is done right.

If you have concerns with water damage, call us (410) 647-8181

Spring Storms are good for Something

4/18/2018 (Permalink)

Storm Damage Spring Storms are good for Something Spring storms in Arnold helped relieve allergies by washing away the pollen.

The recent spring rain storms that have passed through brought more colder air and rain than anyone wanted in April.  The long cold and dark winter has many people on edge and willing to do just about anything to get some sun.  I am with them, but I did find some comfort in the rain. Wait, what?

Yes, comfort. Comfort for my allergies.  Leading up to the weekend the dry windy air was spreading pollen all over the place.  The cars and patio furniture were coated in green pollen and my eyes were red and itchy. Then the rain came and there was some relief. 

The National Institute of Health recommends saving outside activities for late afternoon or after a heavy rain, when pollen counts are lower. This is a great tip, but I am still in the camp that wants the sun and real spring weather to head our way.

How much is on your facility managers plate?

4/13/2018 (Permalink)

Commercial How much is on your facility managers plate? Let us take care of your commercial water, fire and mold restoration.

Annapolis facility managers have a lot of responsibilities. At one local Class A building I have seen the facility manager change lightbulbs, check on the cleanliness of the ladies’ room, head to the roof and check the systems, check the air flow in various locations of an office space, work with window washing vendors and talk the firemen at a fire drill.  That was all in one morning.

One thing I did learn over the years in that building was that as talented as our facility manager was, he was smart enough to have good help.  He was aware that he was not able to manage every type of situation himself so he would call in experts for each area. 

Their commercial water restoration company on call was SERVPRO of Annapolis/Severna Park.

Their commercial fire restoration company on call was SERVPRO of Annapolis/Severna Park.

Their commercial bio-hazard company on call was SERVPRO of Annapolis/Severna Park.

Their commercial mold mitigation company on call was SERVPRO of Annapolis/Severna Park.

Trust our team with your commercial space and take something off your facility managers plate.

Are you drinking mold in Crownsville?

4/4/2018 (Permalink)

Mold Remediation Are you drinking mold in Crownsville? Have you seen mold in your coffee? If so call SERVPRO.

I was away on Spring Break in North Carolina when someone began talking about mold in coffee.  Those two words together caught me by surprise because I LOVE coffee and I work in the mold remediation industry. The story that was being shared was about mycotoxins that can be present in coffee, which can come from molds found in the coffee beans before processing.  Most of us would agree that the thought of ingesting mycotoxins, mold or any chemicals can be harmful, so I did a little digging when I got home.

There are several websites that say any amount of any toxin is harmful to humans.  Many other websites debunk this as a myth, explaining that many foods have insignificant amounts of “toxins” in them and coffee is no different.  My take away was that, I will keep drinking my coffee unless I see Green fuzzy mold on top!!  You can research the web and decide for yourself.

If there is mold in your home, car or office you should just call SERVPRO of Annapolis/Severna Park at 410.647.8181

Cleaning Deeper in Annapolis

3/27/2018 (Permalink)

Commercial Cleaning Deeper in Annapolis Germs can be spread during our daily activity in Annapolis.

Businesses all around the Annapolis/ Severna Park area should be thinking deeper about cleanings.  Most companies have nightly cleaning service or even day porters, but with the increase of infectious diseases, everyone should be thinking DEEPER CLEAN. 

Some interesting facts to back up this notion:

Fact: C. Diff has killed more people than Ebola and can live outside the body for 70-90 days.

Fact: Tuberculosis is one of the fastest growing communicable diseases in the world.

Fact: This flu season 48 states had high levels of flu activity

Locals are concerned about staying healthy and thinking about all the places that germs might be lurking.  Where do you go on a daily basis? The grocery store, work, restaurants, the gym, movie theater, schools or the mall might be a part of your travels.  These busy populated places can be breading grounds for infectious diseases. 

If you work or own a business in the area you can call SERVPRO of Annapolis/Severna Park for a deep clean/sanitization estimate.  Our services can get to that deeper level than surface clean.

Mold Madness in Severna Park

3/8/2018 (Permalink)

Mold Remediation Mold Madness in Severna Park Sinks, washing machines,and ice makers are just a few places slow leaks can lead to mold growth in your Severna Park home.

We hear about mold all the time on the news, on buildings (got mold?) and after all the major flooding incidents.  You might be wondering if it really matters to you.  The answer is YES! 

Mold or fungi are microscopic organisms that can be found just about anywhere and everyone is exposed to natural mold daily. Molds are usually not a problem indoors unless mold spores land on damp or wet surfaces and begin to grow.

Your home, office and schools all have water sources that can create extra moisture and allow mold to grow.  Dishwashers, refrigerators, leaking water pipes, hot water heaters, toilets, sprinkler systems,  can all be quick or slow culprits that create an environment ripe for mold growth.  Checking your appliances and potential water sources regularly can help find moisture situations before they get out of control. 

This kitchen sink is a perfect example of a slow leak that allowed for mold growth all the way under the flooring and down to a basement wall.  If you suspect water damage, it is best to call a local professional who can mitigate to prevent this situation from happening to your Severna Park or Crownsville home.

Creosote can cause chimney fires in Severna Park and area homes

2/16/2018 (Permalink)

Fire Damage Creosote can cause chimney fires in Severna Park and area homes The black and white flaky soot is creosote. This was taken in an employees chimney right before a cleaning.

The groundhog saw his shadow calling for six more weeks of winter and it might even snow this weekend.  Keeping warm is on many local’s minds, so heating up that fire place is on the top of the list. Do you know the last time you had your chimney cleaned?  If it is too long to remember or over 2 years, call a chimney sweep now. 

After burning wood on a regular basis, the byproduct of it all can form in to a residue called creosote.  It is the blackish crusty, flaky tar- like soot that is seen in the picture.  This material is flammable and can catch fire inside the chimney.  These fires can be small and go unnoticed until they break through the wall or surrounding area.  Most importantly these fires are preventable with proper chimney maintenance and inspections.

If you find you have smoke or soot damage from a fire our IICRC trained technicians are available 24/7/365 to assist.

Heating Safety Reminders for February

2/6/2018 (Permalink)

Fire Damage Heating Safety Reminders for February FEMA is a great resource for safety tips for everyone in the Annapolis/Severna Park area.

Temperatures in the Annapolis and surrounding area still hover around freezing throughout February.  For many of us we are just about done with the cold and snow.  I am done with my electric bill being so expensive, due to increased gas use to heat the house.   Weather your heating unit has failed, you are tired of paying the expensive bill or you have spaces in the home that do not heat well, here are some winter heating safety tips to prevent fires.

  • Never use an oven or stove top to heat your home
  • Always use a metal or heat tempered glass screen when using a fireplace
  • All heater should have 3 feet on each side

Our IICRC certified technicians are available now to help with frozen pipes, water or fire damage at 410.647.8181.